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Old 10-24-2012
miss kim miss kim is offline
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Exclamation DRIVER NEEDED: Hewlett Packard (HP) dv5000 (Windows 7)

i installed windows seven on my laptop and now i have no sound says i have a conexant ac audio diver please help

Support Information:
Device Type: Sound Card
Manufacturer: Hewlett Packard (HP)
Model: dv5000
Interface: Other
Operating System: Windows 7
Age of Device: < 2 years old

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Old 10-25-2012
Jerry K's Avatar
Jerry K Jerry K is offline
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idea Re: DRIVER NEEDED: Hewlett Packard (HP) dv5000 (Windows 7)

There is no official support from HP since they never shipped this machine with Windows 7 installed. Now lets find out something about the sound chip (since you failed to identify the sound chip).

Open Device Manager, find and double-click the sound device, click the Details tab, select "hardware id" and give me the hardware id string that begins with "PCI\VEN" or "HDAUDIO", (1st./top line of text only).

Generic drivers will fail install on a laptop. Laptops require specific drivers from the laptop maker.
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