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  #1  
Old 05-13-2012
Kyle Sith Kyle Sith is offline
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Exclamation DRIVER NEEDED: Acer Extensa 5420 (Windows Vista) [SCSI]

I have an Acer Extensa 5420 with WD1600BEVS SATA HD and after a reformat, my Windows Vista (32) install disks can not find a device driver to access hard driver (drive controller driver, then I assume). It asks for the installation media and after search across this site, and WD and Acer, i can not find a drive controller driver for Vista. help!

Support Information:
Device Type: Hard Disk Controller
Manufacturer: Acer
Model: Extensa 5420
Interface: SCSI
Operating System: Windows Vista
Age of Device: < 2 years old
FCCID:

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  #2  
Old 05-14-2012
Jerry K's Avatar
Jerry K Jerry K is offline
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idea Re: DRIVER NEEDED: Acer Extensa 5420 (Windows Vista) [SCSI]

SATA hard disk controller drivers are normally included with the Vista OS... Acer does not have any SATA drivers listed for this laptop:

http://support.acer.com/us/en/produc...=1&modelId=717

They have a "FIR" driver posted but I have no clue what a "FIR" device is.

Open Device Manager, find and double-click the SATA device, click the Details tab, select "hardware id" and give me the hardware id string that begins with "PCI\VEN", (1st./top line of text only). If no driver has been installed for this device it may be listed under "Unknown Devices" or "Other Devices".

Example for my Intel/Dell Dimension 9100 board hardware id for this device is: PCI\VEN_8086&DEV_27DF&SUBSYS_01A71028&REV_01
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  #3  
Old 05-15-2012
Kyle Sith Kyle Sith is offline
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Default Re: DRIVER NEEDED: Acer Extensa 5420 (Windows Vista) [SCSI]

Thanks Jerry,
Unfortunately the laptop doesnt boot, so I cant get to device manager.
When I use the Vista install disks (I do have install disks and repair disks, both) it gets to the screen to ask you what device you want to load Windows onto and nothing is listed. Yet, when i hit the Load Driver option, I get a small file manager/browse window that does indeed list the hard drive (and a USB stick and DVD Rom). So it seems like it is seeing there is a HD there...
I have tried copying and loading any kind of disk controller driver (or anything that looks like one) and nothing allows my HD to be seen in the list of drives to install Windows to.
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  #4  
Old 10-03-2013
Raul1988 Raul1988 is offline
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Default Re: DRIVER NEEDED: Acer Extensa 5420 (Windows Vista) [SCSI]

Same thing is happening to my sisters computer im tying to fix everytime i try to install windows 7 it shows me no hhd or anything now im doing a disk check to see if theres any problems can you please help
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  #5  
Old 10-04-2013
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Jerry K Jerry K is offline
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idea Re: DRIVER NEEDED: Acer Extensa 5420 (Windows Vista) [SCSI]

Kyle Sith, You must use F6 during installation, then it will ask you to insert the floppy disk containing the SATA drivers.
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  #6  
Old 10-09-2013
mahisehar mahisehar is offline
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Default Re: DRIVER NEEDED: Acer Extensa 5420 (Windows Vista) [SCSI]

Please supply us with a updated driver for this PCI Multi I/O Controller Card. I have windows xp service pack 2, installed on my machine, and my current drivers are not functioning properly. I have my clocking system running off this card, and my ringer is not ringing when suppose to ring.
Thankyou
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  #7  
Old 11-12-2013
nico2 nico2 is offline
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Default Re: DRIVER NEEDED: Acer Extensa 5420 (Windows Vista) [SCSI]

I made a Windows XP sata install floppy for the acer extensa 5420 SATA driver (ati smbus)
with the inf & cat file from the driver package and i renamed the org. pciide.sys to SMBUSati.sys.
Run the XP setup cd, press F6 in the beginning and load the floppy
It worked for me

it can be download from:

http://www.mijnbestand.nl/Bestand-N4UO6LPVS3ZN.zip

After a XP installation use the wireless driver "Wireless_BCM4312_v4.170.25.12_XP_x32" from bergfiles.com :

it can also be download from:
http://www.mijnbestand.nl/Bestand-ARE4IMYWHHS8.zip


the Acer drivers did not start the wireless configuration

greetings





Quote:
Originally Posted by Kyle Sith
I have an Acer Extensa 5420 with WD1600BEVS SATA HD and after a reformat, my Windows Vista (32) install disks can not find a device driver to access hard driver (drive controller driver, then I assume). It asks for the installation media and after search across this site, and WD and Acer, i can not find a drive controller driver for Vista. help!

Support Information:
Device Type: Hard Disk Controller
Manufacturer: Acer
Model: Extensa 5420
Interface: SCSI
Operating System: Windows Vista
Age of Device: < 2 years old
FCCID:

Find it on DriverGuide | Find it with Google | Research manufacturer Acer
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