Tell me what's going on in Device Manager.... does it show the wireless network adapter? Is it flagged as having a problem?
Find the wireless adapter, double-click it, click the Details tab, select "hardware id", and give me the hardware id string that begins with PCI\VEN (1st. line of text only).
I think this is the website for support: http://www.knowhow.com/
Or you might be able to find support/help here: http://www.adventsupport.com/