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  #1  
Old 08-12-2010
Mattyboy81 Mattyboy81 is offline
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Exclamation DRIVER NEEDED: Emachines emachines 580 (Windows XP Home)

Hi. I have reinstalled a retail copy of XP Home onto my emachines 580 (UK) and am now missing the driver for the multimedia audio controller. I used a tool to back up all my drivers prior to formatting. This helped me reinstall 3 other missing drivers but somehow device manager can't locate this one.

Emachines support do not offer drivers for this on their site as they say it's an 'old machine'. They're support line told me to use the Recovery CD (which I don't have) or speak to a technician to find a compatible driver. I've scoured the internet and can't find the driver. Any ideas?

I'm not too technically minded but have included some details of the machine below. Any help to get my sound back would be greatly appreciated!

Model: eMachines 580 (UK)
S/N: 4000094100548
OS: Windows XP Home SP3
Device instance ID: PCI\VEN_8086&DEV_24C5&SUBSYS_3186109F&REV_02\3&61A AA01&0&FD

Support Information:
Device Type: Sound Card
Manufacturer: Emachines
Model: emachines 580
Interface: Other
Operating System: Windows XP Home
Age of Device: < 2 years old
FCCID:

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  #2  
Old 08-13-2010
Jerry K's Avatar
Jerry K Jerry K is offline
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idea Re: DRIVER NEEDED: Emachines emachines 580 (Windows XP Home)

If it's a desktop (you didn't say), it can use generic drivers, ie: Realtek, Cmedia, ADI SoundMAX, VIA, or IDT (formerly Sigmatel). But if it's a laptop, you must use specific drivers from the laptop maker. Either way, you gotta tell us what the sound chip is before we can help. If you don't know open the pc and use a flashlight and magnifying glass to read the sound chip number and post it.

Stumped, then try this:

To find make and model of pc hardware, EVEREST Home Edition is a free system diagnostics, system information program that will id most hardware onboard a mb. as well as the actual motherboard. It will, in some cases, actually provide a download link for the driver.


Code:
http://www.softpedia.com/get/System/System-Info/Everest-Home-Edition.shtml

Alternate Everest download link: (offers 2 sites to dl program from)
Code:
http://www.softpedia.com/progDownload/EVEREST-Home-Edition-Download-16369.html

Run the program and then:

Click on Computer
Click on Summary
Right hand window (hardware) if the text is BLUE this is a link to the web site for that particular hardware.

If you have additional questions or need further help, please post a "copy and paste" of the COMPUTER SUMMARY report (Leave out the Debug–PCI section) from Everest.
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Old 08-13-2010
Mattyboy81 Mattyboy81 is offline
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Question Re: DRIVER NEEDED: Emachines emachines 580 (Windows XP Home)

Hi Jerry,

Thanks for your response. It's a desktop. I opened up the tower but to honest don't know what I'm looking for. How do I identify the sound chip? There was a card with "nVIDIA" stamped on the bottom, could that be it? I''ve listed the various numbers on the card below. I thought if I give you them all one might be the one you need!

137640-3020003794
180 10073-0000-A01
8847 VER:100
3200559737

Ran Everest and the info is as follows:

Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name MATT-A584A8B90D
User Name Matt

Motherboard:
CPU Type Intel Celeron, 2300 MHz (23 x 100)
Motherboard Name Unknown
Motherboard Chipset Intel Brookdale-G i845G
System Memory 1024 MB (PC3200 DDR SDRAM)
BIOS Type Phoenix (02/04/03)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter NVIDIA GeForce4 MX 440 (Microsoft Corporation) (64 MB)
3D Accelerator nVIDIA GeForce4 MX 440
Monitor Plug and Play Monitor [NoDB] (HSHL901088)

Multimedia:
Audio Adapter Intel 82801DB ICH4 - AC'97 Audio Controller [B-0]

Storage:
IDE Controller Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Floppy Drive Floppy disk drive
Disk Drive Maxtor 4R080J0 (80 GB, 5400 RPM, Ultra-ATA/133)
Disk Drive Maxtor Basics Desktop USB Device (465 GB, USB)
Optical Drive SAMSUNG CD-R/RW SW-248F (48x/24x/48x CD-RW)
Optical Drive SAMSUNG DVD-ROM SD-616T (16x/48x DVD-ROM)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 78152 MB (63501 MB free)
F: (NTFS) 476937 MB (353544 MB free)
Total Size 542.1 GB (407.3 GB free)

Input:
Keyboard HID Keyboard Device
Mouse HID-compliant mouse

Network:
Network Adapter Realtek RTL8139 Family PCI Fast Ethernet NIC (192.168.1.100)
Modem SoftV92 Data Fax Modem

Peripherals:
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB2 Controller Intel 82801DB ICH4 - Enhanced USB2 Controller [B-0]
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Mass Storage Device


Thanks again.
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  #4  
Old 08-13-2010
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Jerry K Jerry K is offline
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idea Re: DRIVER NEEDED: Emachines emachines 580 (Windows XP Home)

There is no such sound chip as Intel 82801. Don't you find it a bit strange that Everest also identified the USB controller and IDE controller both as Intel 82801. Sound chips are made by companies like Realtek, Cmedia, ADI SoundMAX, VIA, and IDT (formally Sigmatel). In many cases (and your's is one), Everest doesn't know what sound chip is present in the system.

Realtek = ALCxxx
Cmedia = CMIxxxx
ADI SoundMAX = ADxxxx
VIA = VT-xxxx
IDT/Sigmatel = STACxxx

Find the small square or rectangular sound chip and note it's numbers.
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