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  #1  
Old 12-14-2009
MoSteel MoSteel is offline
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Exclamation DRIVER NEEDED: Conexant Gateway MX6030 (Windows XP Professional)

Need help with the sound driver for a Gateway MX6030. Had BSOD a few days ago, re-formatted and installed XP Pro SP3, installed all drivers from the Gateway website, everything works but the sound.

With the driver from Gateway, only had multimedia sound device with an error in device manager, no sound. After much searching/reading, installed the AC'97 driver from Realtek, which installed but gives me an Error 10.

Other fix found online included New Hardware Wizard, installing a sound device, selecting Intel and AC'97 Audio Controller, but I do not have Intel as a selectable brand.

Contacted Gateway and asked about the driver not working from their site and was told that because my laptop was over a year old, it was out of warranty and they could not help me.

Currently if I uninstall the sound driver and go to new hardware wizard, it only gives me the option of installing Realtek, which installs, then returns to an error 10.

Support Information:
Device Type: Sound Card
Manufacturer: Conexant
Model: Gateway MX6030
Interface: Other
Operating System: Windows XP Professional
Age of Device: < 2 years old
FCCID:

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  #2  
Old 12-15-2009
Jerry K's Avatar
Jerry K Jerry K is offline
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idea Re: DRIVER NEEDED: Conexant Gateway MX6030 (Windows XP Professional)

unfortunately, laptops cannot use generic drivers. You must use the specific driver from Gateway... anything else will fail install.

Conexant_Audio_6.14.10.0565.exe - Gateway Conexant Audio Driver Version: 6.14.10.0565

Supported Computers and Parts:
Gateway NX500X Notebook w/S-Video [Part #1008570]
Gateway S-7500N Notebook [Part #1008586]
Gateway S-7700N Notebook [Part #1008587]
Gateway NX500S Notebook [Part #1008590]
[Part #1008591]
Gateway NX550X Notebook [Part #1008592]
Gateway NX550XL Notebook [Part #1008593]
Gateway NX850X Notebook [Part #1008596]
Gateway NX850XL Notebook [Part #1008597]
Gateway M360B Notebook [Part #1008748]
[Part #1008819]
Gateway MX6121 Notebook [Part #1008851]
Gateway MX6123 Notebook [Part #1008852]
Gateway MX6639j Notebook [Part #1008862R]
Gateway MX6639b Notebook [Part #1008897]
Gateway MX6641h Notebook [Part #1008964]
Gateway MX6641 Notebook [Part #1008965]
Gateway MX6620m Notebook [Part #1008984]
Gateway M460 Notebook [Part #1009154]
Gateway M460 Notebook [Part #1009155]
Gateway 8515GZ Notebook [Part #103913]
[Part #1108590]
Gateway NX500X Notebook [Part #1108591]
Gateway M460 Notebook [Part #2900714]
Gateway M460 Notebook [Part #2900715]
Gateway M460 Notebook [Part #2900716]
Gateway M460 Notebook [Part #2900735]
Gateway M460 Notebook [Part #2900754]
Gateway M360A Notebook [Part #2900809]
Gateway M360B Notebook [Part #2900810]
Gateway M360C Notebook [Part #2900811]
Gateway M460 Notebook [Part #3400383]
Gateway M460 Notebook [Part #3400384]
Gateway M680 Notebook [Part #3400467]
Gateway M680 Notebook [Part #3400468]
Gateway M460 Notebook [Part #3400561]
Gateway M460 Notebook [Part #3400563]
Gateway M460 Notebook [Part #3400564]
Gateway M460 Notebook [Part #3400565]
Gateway M360 Notebook [Part #3401701]
Gateway M460 Notebook [Part #3401984]
Gateway M460 Notebook [Part #3401985]
Gateway M460 Notebook [Part #3401986]
Gateway M460 Notebook [Part #3401987]
Gateway M460 Notebook [Part #3401988]
Gateway M460 Notebook [Part #3401989]
Gateway M460 Notebook [Part #3501851]
Gateway M460 Notebook [Part #3501852]
Gateway M460 Notebook [Part #3501853]
Gateway M460 Notebook [Part #3501992]
Gateway M460 Notebook [Part #3501993]
Gateway M460 Notebook [Part #3501994]
Gateway M460 Notebook [Part #3501998]
Gateway M460 Notebook [Part #3501999]
Gateway 6010GZ Notebook [Part #4692]
Gateway 6510GZ Notebook [Part #4693]
Gateway 6020GZ Notebook [Part #4991]
Gateway 6022GZ Notebook [Part #4992]
Gateway 6520GZ Notebook [Part #4993]
Gateway 6018GZ Notebook [Part #5009]
Gateway 8510GZ Notebook [Part #5010]
Gateway 6518GZ Notebook [Part #5051]
Gateway 8510GH Notebook [Part #5176]
Gateway 6018GH Notebook [Part #5192]
Gateway 6021GZ Notebook [Part #5206]
Gateway 6021GH Notebook [Part #5207]
Gateway 8550GB Notebook [Part #5297]
Gateway MX6025 Notebook [Part #5376]
Gateway MX6027 Notebook [Part #5377]
Gateway MX6030 Notebook [Part #5378]
Gateway MX6625 Notebook [Part #5379]
Gateway MX6650 Notebook [Part #5380]
Gateway MX8520 Notebook [Part #5383]
Gateway MX6124 Notebook [Part #5386]
Gateway MX6028 Notebook [Part #5433]
Gateway MX6110m Notebook [Part #5491]
Gateway MX6111m Notebook [Part #5492]
Gateway MX6618m Notebook [Part #5493]
Gateway MX6027h Notebook [Part #5495]
Gateway MX6124h Notebook [Part #5496]
Gateway MX6650h Notebook [Part #5497]
Gateway MX6130j Notebook [Part #5498]
Gateway MX6132j Notebook [Part #5499]
Gateway MX6628j Notebook [Part #5500]
Gateway MX6630j Notebook [Part #5501]
Gateway MX6627 Notebook [Part #5509]
Gateway MX6627h Notebook [Part #5510]
Gateway MX8525 Notebook [Part #5531]
Gateway MX6635b Notebook [Part #5552]
Gateway MX8554b Notebook [Part #5553]
Gateway MX6025h Notebook [Part #5643]
Gateway MX6629 Notebook [Part #5818]
Gateway MX6629h Notebook [Part #5819]
Gateway MX6128 Notebook [Part #5951]
Gateway MX6131 Notebook [Part #5953]
Gateway MX6135 Notebook [Part #5954]
Gateway MX6631 Notebook [Part #5960]
Gateway MX6619m Notebook [Part #6097]
Gateway MX6632j Notebook [Part #6098]
Gateway MX6638b Notebook [Part #6316]
Gateway MX6640b Notebook [Part #6317]
Gateway MX6633 Notebook [Part #6332]
Gateway MX6633h Notebook [Part #6333]
Gateway M460 Notebook [Part #QCD10MBZZZ06C8]
Gateway M460 Notebook [Part #QCD10MBZZZ06D6]
Gateway M460 Notebook [Part #QND10MBZZZ06C8]
Gateway M460 Notebook [Part #QND10MBZZZ06D6]
Gateway M460 Notebook [Part #QND10MBZZZ06E4]

Other drivers for this laptop can be found here: http://support.gateway.com/support/d...os=10406&type=
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  #3  
Old 12-15-2009
MoSteel MoSteel is offline
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Default Re: DRIVER NEEDED: Conexant Gateway MX6030 (Windows XP Professional)

I tried the driver you linked to and couldn't get it to work. It constantly installed as the Realtek driver. I used System Restore to roll back to right after reinstalling XP.

After reinstalling the wireless driver, I ran the driver that you linked to. According to the readme file, it should install in the background, no user interaction required. It installed as Multimedia Audio Controller and brought up the New Hardware Wizard window. After choosing to not connect to Windows Update and install automatically, it failed to install correctly.

After uninstalling and canceling the wizaed, same problem. Device Manager lists as Multimedia Audio Controller, not working correctly.
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  #4  
Old 12-17-2009
MoSteel MoSteel is offline
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Default Re: DRIVER NEEDED: Conexant Gateway MX6030 (Windows XP Professional)

Okay, I got it to work finally after days of google searching. It has nothign to do with the driver posted on Gateway's website, I am posting what I did in case someone who has the same problem stumbles across this post.

1) Go to device manager, find "Multimedia Audio Controller" with the exclamation mark under "other devices," double click it.
2) Click reinstall driver
3)Choose Don't Search," then "Install from specific location," then "Don't search, I will choose."
4) Pick "Intel" and then the last "Realtek AC'97 driver."
5) Install, click finish.
6) Boom. You have sound.
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  #5  
Old 02-01-2010
HawaiianHope HawaiianHope is offline
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Default Re: DRIVER NEEDED: Conexant Gateway MX6030 (Windows XP Professional)

Same Issue.

Gateways website does not list the proper drivers. came here and followed the instructions from previous poster. it worked like a charm.

now to get the mass storage device and modem to work too....

"no user interaction required" = "further dumbing down society"
how are you supposed to diagnose a problem when you cant even see what its doing.

SUPER stupid

THANKS MoSteel for the instuctions !
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  #6  
Old 01-20-2013
reversenginere reversenginere is offline
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Default Re: DRIVER NEEDED: Conexant Gateway MX6030 (Windows XP Professional)

Quote:
Originally Posted by MoSteel
Okay, I got it to work finally after days of google searching. It has nothign to do with the driver posted on Gateway's website, I am posting what I did in case someone who has the same problem stumbles across this post.

1) Go to device manager, find "Multimedia Audio Controller" with the exclamation mark under "other devices," double click it.
2) Click reinstall driver
3)Choose Don't Search," then "Install from specific location," then "Don't search, I will choose."
4) Pick "Intel" and then the last "Realtek AC'97 driver."
5) Install, click finish.
6) Boom. You have sound.

You are the master!! thanx from reversenginere
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