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  #1  
Old 08-22-2009
velvetine velvetine is offline
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Exclamation DRIVER NEEDED: Advent 5711 (Windows Vista)

First off, i'm not even sure if the model number is right...it's the only number i can find that seems relevant.

Anyway, i've only had the laptop for about 6 weeks, started it up all ready to watch a DVD and it just said "No CD/DVD ROM drive found".

I've been looking around various forums to see why this might be, and the most common response is that it's a driver issue. Problem is, as i'm not sure about the model number i can't find any relevant drivers. Any help?

Or alternatively, could it just be a hardware problem? I haven't dropped it or anything, but maybe it's taken a knock at some point?

Support Information:
Device Type: CD / DVD
Manufacturer: Advent
Model: 5711
Interface: Other
Operating System: Windows Vista
Age of Device: < 6 months old
FCCID:

Type of drive: dvd-r/cd-rw (dvd burner, dvd reader, &amp; cd burner combo)
Location: internal
What recording software are you using?: Other

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  #2  
Old 08-22-2009
Jerry K's Avatar
Jerry K Jerry K is offline
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idea Re: DRIVER NEEDED: Advent 5711 (Windows Vista)

What brand and model is of no particular importance since Windows Vista provides native support for ALL newer IDE and SATA interfaced drives. One important question: Is the drive listed in My Computer and Device Manager? If it is, then does Device Manager have any flags on the optical DVD/CD Drives?

Optical drives never require a driver when used in any Windows os from Win95 up. Windows XP and Windows Vista both provide native
support that allows an optical drive to read a data or music disk and to burn a cd-r disk. No support for playing dvd disks, avi or mpeg
video files, or for burning cd-rw or dvd disks. For those tasks, compatible 3rd. party recording & dvd decoding software is required.


Fix #1:
If your problem is non-detection, ie: drive is not listed in My Computer, please read post #24 in this thread: http://forums.driverguide.com/showth...t=21669&page=4

It contains instructions to manually perform the delete the upper and lower filters fix, that will solve the problem.
If only one of the two filters are listed, just proceed with deleting the one only, then resume.



Fix #2:
Also, there is a STICKY posted in this forum that contains a file from Microsoft and instructions that will do this registry edit automatically instead of having to do it manually.
You can find this thread here: http://forums.driverguide.com/showthread.php?t=30011


Fix #3:
And here's another method (CdGone.zip) that will do this procedure automatically for you if you're afraid to edit the registry manually.

Code:
http://forums.driverguide.com/showthread.php?t=22131 (automatic fix, post #7, download file: CdGone.zip) Unzip the file, then launch it. I highly recommend this fix to use over the others. It's quick and requires no skill to use.



Fix #4:
Alternately, download and install the DVD fix from this Web site: http://www.dougknox.com/xp/scripts/xp_cd_dvd_fix.vbs

Download the file and save it to Desktop. Open an "admin" Command Prompt
Note: You must copy and paste (into Notepad) the text on the Doug Knox page then save it as xp_cd_dvd_fix.vbs

and run the .vbs file by typing the following at the console window:

wscript.exe "%userprofile%\desktop\xp_cd_dvd_fix.vbs"



Now.... after performing this fix, don't reboot yet. Next, (in Device Manager), uninstall all optical drives listed (if none are listed,
continue with next step)...

Reboot the pc or "scan for hardware changes". Your drive(s) should now be visible in My Computer and work properly.
If the drive still fails to work properly after performing any of these fixes, it most likely will need to be replaced.


Also, for optical drive problems in Windows Vista, read this HP web page. Even though it's for HP/Compaq machines, the same
principals applies to all modern IDE optical drives regardless of brand.

If your drive stopped working after installing an Adobe product, please read this thread. Note: about 2/3rds. down the page is a video
that shows how to perform the "delete upper and lower filters fix".

This is a multi-page thread dealing with issues of the optical drive and problems encountered in Windows XP and Vista. It covers a lot of
issues and the most common causes and solutions. Click here to read the thread.

You can get instructions for performing this fix from Microsoft at this page [Windows XP] and from this page. [Windows 2000]

Note: Before you attempt to perform any burning operations, you must insure that the drive will READ a data or music disk first. If it won't read a data or music disk, it certainly won't burn any kind of disk.
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