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  #1  
Old 12-02-2008
vashti vashti is offline
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Exclamation DRIVER NEEDED: Hewlett Packard (HP) dvd 740 (Windows XP Home) [USB]

This device worked fine for 2 days then stopped working stating "unknown device" in the device manager and "no driver loaded". I have searched for months for this driver. The HP site is no help at all and their tech service didn't respond to my email. I'm hoping that someone out there has this driver and can share.

Thanks.
Vashti

Support Information:
Device Type: CD / DVD
Manufacturer: Hewlett Packard (HP)
Model: dvd 740
Interface: USB
Operating System: Windows XP Home
Age of Device: < 2 years old
FCCID:

Type of drive: dvd-r/cd-rw (dvd burner, dvd reader, &amp; cd burner combo)
Location: external
What recording software are you using?: Nero/version

Find it on DriverGuide | Find it with Google | Research manufacturer Hewlett Packard (HP)
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  #2  
Old 12-02-2008
Jerry K's Avatar
Jerry K Jerry K is offline
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Default Re: DRIVER NEEDED: Hewlett Packard (HP) dvd 740 (Windows XP Home) [USB]

Optical drives never require a driver when used in any Windows os from Win95 up. Windows XP and Windows Vista both provide native support that allows this drive to read a data or music disk and to burn a cd-r disk. No support for playing dvd disks or for burning dvd or cd-rw disks. For those tasks, compatible 3rd. party recording & dvd decoding software is required.



Fix #1:
If your problem is non-detection, ie: drive is not listed in "My Computer", please read post #24 in this thread: http://forums.driverguide.com/showth...t=21669&page=4

It contains manual instructions on the delete the upper and lower filters fix, that will solve the problem.


Fix #2:
Also, there is a STICKY posted in this forum that contains a file from Microsoft and instructions that will do this registry edit automatically instead of having to do it manually.


Fix #3:
And here's another method that will do this procedure automatically for you if you're afraid to edit the registry manually.

Code:
http://forums.driverguide.com/showthread.php?t=22131 (automatic fix, post #7, download file: CdGone.zip) Unzip the file, then launch it.


Fix #4:
Alternately, download and install the DVD fix from this Web site: http://www.dougknox.com/xp/scripts/xp_cd_dvd_fix.vbs


Now, after performing this fix, don't reboot yet. Next, (in Device Manager), uninstall all optical drives listed (if none are listed, continue with next step)...

Reboot the pc. Your drive(s) should now be visible in My Computer and work properly.
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