DriverGuide
English Português Español Deutsch Français 中国 Italiano 日本語 Translate
  



Go Back   Free Drivers Download | Request and Support Forums > Computer Hardware Forums > Storage Devices (Hard drives, tapes, ...)

  #1  
Old 12-01-2008
Jerry K's Avatar
Jerry K Jerry K is offline
Super Moderator
 
Join Date: Sep 2003
Posts: 37,066
Jerry K is on a distinguished road
idea How to troubleshoot External Hard Drives

How to use the Disk Error Checking feature found in Windows 2000, XP, and Vista on an external drive.

Question:

Is it possible to run SCANDISK or CHKDSK on my external hard drive? How do I run error-checking on the external drive?



Answer:

Overview: Hard Disk Drive data integrity is always on the minds of end users. This document details the proper procedures for running the Microsoft Windows 2000/XP/Vista Error Checking utility.

SCANDISK is not an available utility in Microsoft Windows 2000, Microsoft Windows XP, or Microsoft Windows Vista. Error Checking and Disk Defragmentation processes may take longer than usual on an external drive.


Using the Windows 2000/XP Error Checking Utility:

Reference the following Microsoft Knowledge Base Articles for text – based procedures:

* Microsoft Article 156571 – “How to Perform Scandisk in Windows”

* Microsoft Article 315265 – “How to Perform Disk Error Checking in Windows XP”

* Microsoft Windows Help and How-to - "Check your hard disk for errors - Applies to all editions of Windows Vista"

Graphical Procedure:

1: From your Windows 2000 or XP Desktop, double-click on the My Computer icon. If the My Computer icon is not on the desktop click on the Start button and click
on My Computer. In Windows Vista, click on the Start button (signified by the Windows logo in the lower left-hand corner of your screen) and select Computer.



2: Right-click on your external drive letter and select Properties from the drop-down menu.



3: From the Properties window, click on the Tools tab.



Volume Label, Drive Letter and Disk Drive Capacities will vary depending on the external drive model and user entries.

4: In the Error-checking section, click on the Check Now button.



5: Check the Automatically fix file system errors and/or the Scan for and attempt recovery of bad sectors boxes and click the Start button.



6: At this point, the Check Disk utility executes in 5 Phases. Once it has completed, the following is displayed:



When finished, click on the OK button to finalize the program.

7: Once you return to the Disk Properties window, click on the OK or Cancel button to exit the program.



Command - Line Procedure:

Disk Error Checking can be accomplished from the CHKDSK Command – Line utility. To execute CHKDSK:

1: In Windows 2000 and Windows XP, click on the Start button and select Run. In Windows Vista, click on the Start button and select the Start Search text box.

(continued in next post)

Last edited by Jerry K : 12-01-2008 at 03:16 AM.
Reply With Quote
Sponsored Links
    
  #2  
Old 12-01-2008
Jerry K's Avatar
Jerry K Jerry K is offline
Super Moderator
 
Join Date: Sep 2003
Posts: 37,066
Jerry K is on a distinguished road
idea Re: How to troubleshoot External Hard Drives

(continued from previous post)



2: In the text box, type CMD and click on the OK button.



3: From the Command Window’s prompt, type chkdsk /? and press the Enter key.



This will display:

- A definition of the Command Line Utility
- A definition of Command Line Syntax
- Command Line Switch definitions.

For Example:

If you wanted to run the CHKDSK utility on your F: Drive and fix errors found on your Personal Storage unit, you would type:

chkdsk f: /f (or the /r switch can be used)

4: To exit the Command Window, type exit and press the Enter key. The process is complete.

The software that ships with Maxtor OneTouch II and OneTouch III, and Seagate
FreeAgent Pro and FreeAgent Go drives includes a diagnostic tool for testing said drives for errors.

For instructions on using the OneTouch II diagnostics to test a OneTouch II drive, please refer to Answer ID: 2826.

For instructions on using the OneTouch III diagnostics to test a OneTouch II or OneTouch III drive, please refer to Answer ID: 2811.

For instructions on using the FreeAgent diagnostics to test a FreeAgent Go drive, please refer to Answer ID: 3515.

For instructions on using the FreeAgent diagnostics to test a FreeAgent Pro drive, please refer to Answer ID: 3597.

SeaTools for Windows can also be used to test all other Maxtor and Seagate external drive for errors.

For further information on how to use SeaTools, please refer to Answer ID: 3898

--------------------------------------------------------------------------

External Hard Drive Troubleshooter (note: Adobe Flash Player required to view this page. Accept offer to install if prompted)

--------------------------------------------------------------------------

I receive an I/O error or the system says that the External drive is not formatted.

Question: Cannot access the information on External drive.


Answer:

Problem:
Cannot access information on External drive and may receive the following errors:

* Drive is recognized as an unformatted or "RAW" drive.
* The operation could not be Performed Because of an I/O Device Error
* Parameter is incorrect

Cause:
The file system on the drive may be corrupted. This can be caused by a variety of reasons but the two most common reasons
are improper disconnection of the external drive and using FAT32 as the file system in a Windows 2000, XP, or Vista system.


Solution:

The following are recommendations to prevent these issues from happening in the future.

1: Format the External drive to NTFS if using Windows XP, 2000, or Vista.


2: To disconnect the External drive from computer it is highly recommended to use the “safely eject icon” located in the
task tray (lower left corner). The “safely eject icon” looks like a green arrow with a box underneath. Use this before
you remove the drive from your system. Here is a link that more fully describes how to properly remove the external drives from your system:

Answer ID 683: How to turn on or turn off the 1394 or USB External Storage unit to ensure it is recognized in a PC system.


3: Enable the “Optimize for Quick Removal” option in device manager. To enable this function, go to device manager and highlight the external drive listed
under disk drives. Right click on the drive and select Properties. From there, go to Policies, and then check the option to Optimize for Quick Removal.

See also:

Answer ID 719: Seagate’s Data Recovery Policies

Last edited by Jerry K : 12-01-2008 at 03:14 AM.
Reply With Quote
  #3  
Old 06-24-2013
sunnysmile sunnysmile is offline
Junior Member
 
Join Date: Jun 2013
Posts: 1
sunnysmile is on a distinguished road
Default Re: How to troubleshoot External Hard Drives

printing china is a good place to know about china and also where you can turn to when encountering some technical printing issues.
Reply With Quote
Reply [Upload Driver/Firmware]



Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
DRIVER NEEDED: Toshiba USB 2.0 External Hard Drive (Windows Vista) [USB] mjanjua Removable Drive Request Board 5 12-02-2008 08:33 PM
DRIVER NEEDED: Intel N/A (Windows XP Home) yoyodadada Sound Card Request Board 20 09-20-2008 11:31 PM
DRIVER NEEDED: Western Digital My Book Essential External Hard Disk (Windows XP Home) [USB] gioram Hard Disk Controller Request Board 1 01-20-2008 10:26 PM
Audio Trouble - plz help Magia Audio & Multimedia 4 12-03-2007 12:13 AM
DRIVER NEEDED: BUSlink DRIVER NEEDED: BUSlink UII-40 54E External Hard Drive (USB 2.0) (Windows 98) tony Removable Drive Request Board 4 12-28-2006 05:19 AM


All times are GMT. The time now is 03:51 AM.



Powered by vBulletin Version 3.0.1
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.

2013 DriverGuide is an iCentric Corporation Company.     All rights reserved.