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  #1  
Old 08-20-2008
Sparkles Sparkles is offline

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Exclamation DRIVER NEEDED: Matsushita (Matshita Panasonic) BD-CMB UJ-120 ATA (Windows Vista)

My blu-ray DVD-ROM is not reading discs. I only purchased my laptop 6 weeks ago. It was working intially and now it's not. I can't find this driver anywhere (for Vista). Please help - I'm a novice at this sort of thing as I'm a 47 y.o. female and no techno geek. Thanks.

Support Information:
Device Type: CD / DVD
Manufacturer: Matsushita (Matshita Panasonic)
Model: BD-CMB UJ-120 ATA
Interface: Other
Operating System: Windows Vista
Age of Device: < 2 years old
FCCID:

Type of drive: cd-rw, dvd (rewriter &amp; dvd rom combo)
Location: internal
What recording software are you using?: Other (Other: don't know - not really applicable for my problem)

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  #2  
Old 08-21-2008
Jerry K's Avatar
Jerry K Jerry K is offline
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Default Re: DRIVER NEEDED: Matsushita (Matshita Panasonic) BD-CMB UJ-120 ATA (Windows Vista)

What hardware or software changes have you done on the machine that caused the problem to start? Have you tried using System Restore and choose an earlier date (like a day or so before the problem developed)? Is the drive visible in "My Computer" and "Device Manager"? Is the drive flagged as having a problem in "Device Manager"?

Go here:
Code:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00817052&lc=en&cc=us&dlc=en&product=3752864&os=2093&lang=en

and use the troubleshooting instructions to see if you can fix the problem.
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