DriverGuide Forums

gauss1spl · #1 07-04-2008

NEED HELP!!!!

I've been trying to downgrade my acer laptop from vista to xp, and i just cant seem to find the right driver to get my hard drive recognized during the xp installation by trying to load 3rd party drivers using the f6 command.According to the driver it says it's a microsoft standard dual channel pci ide driver. I've tried drivers from microsoft, ati, and amd which are the same animal any, but have had no success. PLEASE HELP

Thanks

Support Information:
Device Type: Hard Disk Controller
Manufacturer: Acer
Model: aspire 5100
Interface: Other
Operating System: Windows XP Professional
Age of Device: < 2 years old
FCCID:

[url="http://members.driverguide.com/index.php?action=srch&sm=b&aax=&qa6=17&qa5=7&qa7=1 500&dp=2&qm0=aspire+5100&jmd=and&fzz=d"]Find it on DriverGuide[/url] | [url="http://www.google.com/custom?client=pub-4727129938051271&forid=1&hl=en&ie=ISO-8859-1&oe=ISO-8859-1&flav=0001&sig=t06hRycrxd-fw_05&q=Acer+Hard+Disk+Controller++aspire+5100+Windows +XP+Professional+"]Find it with Google[/url] | [url="http://members.driverguide.com/index.php?action=getinfo&companyid=17"]Research manufacturer Acer[/url]

**Jerry K** · #2 07-04-2008

You don't use a ide driver for a SATA controller.... you must have a SATA driver. Your first task at hand is to identify the SATA controller. I seriously doubt you will find sata drivers from microsoft, ati, or amd. perhaps Intel or Promise or any other company that produces sata controllers and sata chipsets.

gauss1spl · #3 07-04-2008

How do i identify the controller. Is there a utlity i can use?

**Jerry K** · #4 07-04-2008

This one should do the job:

To find make and model of pc hardware, EVEREST Home Edition is a free system diagnostics, system information program that will id most hardware onboard a mb. as well as the actual motherboard.

[url]http://www.softpedia.com/get/System/System-Info/Everest-Home-Edition.shtml[/url]

Alternate Everest download link: (offers 2 sites to dl program from)
[url]http://www.softpedia.com/progDownload/EVEREST-Home-Edition-Download-16369.html[/url]

Run the program and then:

Click on Computer
Click on Summary
Right hand window (hardware) if the text is BLUE this is a link to the web site for that particular hardware.

If you have additional questions or need further help, please post a SUMMARY report from Everest.

gauss1spl · #5 07-05-2008

here's three different summaries, motherboard,devices, and storage. If i can be guided towards the proper driver so i can install via the f6 from a floppy it would be greatly appreciated.

storage file number 1
--------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage [url]http://www.lavalys.com/[/url]
Report Type Quick Report
Computer USER-PC
Generator user
Operating System Microsoft Windows Vista Media Center Edition 6.0.6000 (WinVista Beta)
Date 2008-07-05
Time 14:08

--------[ Windows Storage ]---------------------------------------------------------------------------------------------

[ FUJITSU MHY2250BH ATA Device ]

Device Properties:
Driver Description FUJITSU MHY2250BH ATA Device
Driver Date 6/21/2006
Driver Version 6.0.6000.16386
Driver Provider Microsoft
INF File disk.inf

Device Manufacturer:
Company Name Fujitsu Computer Products of America, Inc.
Product Information [url]http://www.fcpa.fujitsu.com/products/hard-drives[/url]

[ HL-DT-ST DVDRAM GSA-T10N ATA Device ]

Device Properties:
Driver Description HL-DT-ST DVDRAM GSA-T10N ATA Device
Driver Date 6/21/2006
Driver Version 6.0.6000.16386
Driver Provider Microsoft
INF File cdrom.inf

Device Manufacturer:
Company Name LG Electronics
Product Information [url]http://www.lge.com/catalog/proddivergent?categoryId=CTG1000500[/url]
Firmware Download [url]http://www.lge.com/support/software.jsp[/url]

[ ATA Channel 0 ]

Device Properties:
Driver Description ATA Channel 0
Driver Date 6/21/2006
Driver Version 6.0.6000.16386
Driver Provider Microsoft
INF File mshdc.inf

[ ATA Channel 0 ]

Device Properties:
Driver Description ATA Channel 0
Driver Date 6/21/2006
Driver Version 6.0.6000.16386
Driver Provider Microsoft
INF File mshdc.inf

Device Resources:
IRQ 14
Port 01F0-01F7
Port 03F6-03F6

[ ATA Channel 1 ]

Device Properties:
Driver Description ATA Channel 1
Driver Date 6/21/2006
Driver Version 6.0.6000.16386
Driver Provider Microsoft
INF File mshdc.inf

[ ATA Channel 1 ]

Device Properties:
Driver Description ATA Channel 1
Driver Date 6/21/2006
Driver Version 6.0.6000.16386
Driver Provider Microsoft
INF File mshdc.inf

Device Resources:
IRQ 15
Port 0170-0177
Port 0376-0376

[ Standard Dual Channel PCI IDE Controller ]

Device Properties:
Driver Description Standard Dual Channel PCI IDE Controller
Driver Date 6/21/2006
Driver Version 6.0.6000.16386
Driver Provider Microsoft
INF File mshdc.inf

Device Resources:
Port 8420-842F

[ Standard Dual Channel PCI IDE Controller ]

Device Properties:
Driver Description Standard Dual Channel PCI IDE Controller
Driver Date 6/21/2006
Driver Version 6.0.6000.16386
Driver Provider Microsoft
INF File mshdc.inf

Device Resources:
IRQ 22
Memory FFEFEE00-FFEFEFFF
Port 8400-840F
Port 8430-8433
Port 8434-8437
Port 8438-843F
Port 8440-8447

--------[ Logical Drives ]----------------------------------------------------------------------------------------------

C: Local Disk NTFS 238464 MB 5041 MB 233423 MB 98 % 84F7-1363
D: (RIAC) Optical Drive CDFS 4334 MB 4334 MB 0 KB 0 % A000-A5FB

--------[ Physical Drives ]---------------------------------------------------------------------------------------------

[ Drive #1 - FUJITSU MHY2250BH ATA Device (232 GB) ]

#1 (Active) NTFS C: 0 MB 238464 MB

--------[ Optical Drives ]----------------------------------------------------------------------------------------------

[ HL-DT-ST DVDRAM GSA-T10N ATA Device ]

Optical Drive Properties:
Device Description HL-DT-ST DVDRAM GSA-T10N ATA Device

--------[ ATA ]---------------------------------------------------------------------------------------------------------

[ FUJITSU MHY2250BH (K407T842DJ1F) ]

ATA Device Properties:
Model ID FUJITSU MHY2250BH
Serial Number K407T842DJ1F
Revision 0000000B
Parameters 484521 cylinders, 16 heads, 63 sectors per track, 512 bytes per sector
LBA Sectors 488397168
Buffer 8 MB (Dual Ported, Read Ahead)
Multiple Sectors 16
ECC Bytes 0
Max. PIO Transfer Mode PIO 4
Max. UDMA Transfer Mode UDMA 5 (ATA-100)
Active UDMA Transfer Mode UDMA 5 (ATA-100)
Unformatted Capacity 238475 MB

ATA Device Features:
SMART Supported
Security Mode Supported
Power Management Supported
Advanced Power Management Supported
Write Cache Supported
Host Protected Area Supported
Power-Up In Standby Not Supported
Automatic Acoustic Management Supported
48-bit LBA Supported
Device Configuration Overlay Supported

ATA Device Manufacturer:
Company Name Fujitsu Computer Products of America, Inc.
Product Information [url]http://www.fcpa.fujitsu.com/products/hard-drives[/url]

--------[ SMART ]-------------------------------------------------------------------------------------------------------

[ FUJITSU MHY2250BH (K407T842DJ1F) ]

01 Raw Read Error Rate 46 100 100 172337 OK: Value is normal
02 Throughput Performance 30 100 100 52953088 OK: Value is normal
03 Spin Up Time 25 100 100 1 OK: Value is normal
04 Start/Stop Count 0 100 100 92 OK: Always passing
05 Reallocated Sector Count 24 100 100 0 OK: Value is normal
07 Seek Error Rate 47 100 100 3050 OK: Value is normal
08 Seek Time Performance 19 100 100 0 OK: Value is normal
09 Power-On Time Count 0 100 100 14 OK: Always passing
0A Spin Retry Count 20 100 100 0 OK: Value is normal
0C Power Cycle Count 0 100 100 88 OK: Always passing
C0 Power-Off Retract Count 0 100 100 41 OK: Always passing
C1 Load/Unload Cycle Count 0 100 100 337 OK: Always passing
C2 Temperature 0 100 100 25, 51 OK: Always passing
C3 Hardware ECC Recovered 0 100 100 179 OK: Always passing
C4 Reallocation Event Count 0 100 100 441712640 OK: Always passing
C5 Current Pending Sector Count 0 100 100 0 OK: Always passing
C6 Off-Line Uncorrectable Sector Count 0 100 100 0 OK: Always passing
C7 Ultra ATA CRC Error Rate 0 200 253 0 OK: Always passing
C8 Write Error Rate 60 100 100 15380 OK: Value is normal
CB <vendor-specific> 0 100 100 4201840304 OK: Always passing
F0 Head Flying Hours 0 200 200 0 OK: Always passing

--------[ Debug - PCI trademarks of their respective owners.

gauss1spl · #6 07-05-2008

--------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage [url]http://www.lavalys.com/[/url]
Report Type Quick Report
Computer USER-PC
Generator user
Operating System Microsoft Windows Vista Media Center Edition 6.0.6000 (WinVista Beta)
Date 2008-07-05
Time 14:04

--------[ CPU ]---------------------------------------------------------------------------------------------------------

CPU Properties:
CPU Type Mobile , 2200 MHz
Instruction Set x86, x86-64, MMX, 3DNow!, SSE, SSE2, SSE3
L1 Code Cache 64 KB
L1 Data Cache 64 KB
L2 Cache 512 KB (Asynchronous)

CPU Utilization:
CPU #1 4 %

--------[ CPUID ]-------------------------------------------------------------------------------------------------------

CPUID Properties:
CPUID Manufacturer AuthenticAMD
CPUID CPU Name AMD Turion(tm) 64 Mobile Technology MK-38
CPUID Revision 00040FC2h
Extended CPUID Revision 00040FC2h
Platform ID 00h (Unknown)
IA CPU Serial Number Unknown
HTT / CMP Units 0 / 0

Instruction Set:
64-bit x86 Extension (AMD64, EM64T) Supported
Alternate Instruction Set Not Supported
AMD 3DNow! Supported
AMD 3DNow! Professional Supported
AMD Enhanced 3DNow! Supported
AMD Extended MMX Supported
Cyrix Extended MMX Supported
IA-64 Not Supported
IA MMX Supported
IA SSE Supported
IA SSE 2 Supported
IA SSE 3 Supported
CLFLUSH Instruction Supported
CMPXCHG8B Instruction Supported
CMPXCHG16B Instruction Supported
Conditional Move Instruction Supported
MONITOR / MWAIT Instruction Not Supported
RDTSCP Instruction Supported
SYSCALL / SYSRET Instruction Supported
SYSENTER / SYSEXIT Instruction Supported
VIA FEMMS Instruction Not Supported

--------[ Motherboard ]-------------------------------------------------------------------------------------------------

Motherboard Properties:
Motherboard ID <DMI>
Motherboard Name Acer Aspire 5100

Motherboard Manufacturer:
Company Name Acer Inc.
Product Information [url]http://global.acer.com/products/index.asp[/url]
BIOS Download [url]http://global.acer.com/support/index.htm[/url]

--------[ Memory ]------------------------------------------------------------------------------------------------------

Physical Memory:
Total 765 MB
Used 306 MB
Free 459 MB
Utilization 40 %

Swap Space:
Total 1795 MB
Used 350 MB
Free 1445 MB
Utilization 20 %

Virtual Memory:
Total 2561 MB
Used 656 MB
Free 1904 MB
Utilization 26 %

Physical Address Extension (PAE):
Supported by Operating System Yes
Supported by CPU Yes
Active Yes

--------[ SPD ]---------------------------------------------------------------------------------------------------------

[ DIMM1: Nanya NT512T64UH8B0FN-3C ]

Memory Module Properties:
Module Name Nanya NT512T64UH8B0FN-3C
Serial Number 8EB6A017h
Manufacture Date Week 6 / 2007
Module Size 512 MB (2 ranks, 4 banks)
Module Type Unbuffered
Memory Type DDR2 SDRAM
Memory Speed DDR2-667 (333 MHz)
Module Width 64 bit
Module Voltage SSTL 1.8
Error Detection Method None
Refresh Rate Reduced (7.8 us), Self-Refresh

Memory Timings:
@ 333 MHz 5.0-5-5-15 (CL-RCD-RP-RAS)
@ 266 MHz 4.0-4-4-12 (CL-RCD-RP-RAS)
@ 200 MHz 3.0-3-3-9 (CL-RCD-RP-RAS)

Memory Module Manufacturer:
Company Name Nanya Technology Corp.
Product Information [url]http://www.nanya.com/e-htm/abc/abc-03.htm[/url]

[ DIMM2: Nanya NT512T64UH8B0FN-3C ]

Memory Module Properties:
Module Name Nanya NT512T64UH8B0FN-3C
Serial Number 6276A017h

--------[ Chipset ]-----------------------------------------------------------------------------------------------------

[ North Bridge: ATI RS482M ]

North Bridge Properties:
North Bridge ATI RS482M
Revision 10
Process Technology 0.11 um

Integrated Graphics Controller:
Graphics Controller Type ATI Radeon X300
Graphics Controller Status Enabled
Graphics Frame Buffer Size 256 MB

PCI Express Controller:
PCI-E x1 port #1 In Use @ x1 (Atheros AR5007EG Wireless Network Adapter [NoDB])
PCI-E x1 port #247 Empty

Chipset Manufacturer:
Company Name ATI Technologies Inc.
Product Information [url]http://www.ati.com/products/integrated.html[/url]
Driver Download [url]http://www.ati.com/support/driver.html[/url]

[ North Bridge: AMD Hammer IMC ]

North Bridge Properties:
North Bridge AMD Hammer IMC
Revision 00
In-Order Queue Depth 4

Memory Controller:
Type Dual Channel (128-bit)
Active Mode Dual Channel (128-bit)

Memory Slots:
DRAM Slot #1 128 MB (Registered DDR SDRAM)
DRAM Slot #2 128 MB (Registered DDR SDRAM)

Chipset Manufacturer:
Company Name Advanced Micro Devices, Inc.
Product Information [url]http://www.amd.com/us-en/Processors/DevelopWithAMD/0,,30_2252_873,00.html[/url]
Driver Download [url]http://www.amd.com/us-en/Processors/TechnicalResources/0,,30_182_871_2336,00.html[/url]

[ South Bridge: ATI SB450 ]

South Bridge Properties:
South Bridge ATI SB450
Revision 80

High Definition Audio:
Audio Controller Type ATI SB450
Codec Name Unknown
Codec ID FFFFFFFFh
Codec Revision FFFFFFFFh

Chipset Manufacturer:
Company Name ATI Technologies Inc.
Product Information [url]http://www.ati.com/products/integrated.html[/url]
Driver Download [url]http://www.ati.com/support/driver.html[/url]

--------[ BIOS ]--------------------------------------------------------------------------------------------------------

BIOS Properties:
BIOS Type Phoenix
System BIOS Date 10/15/07
Video BIOS Date 06/02/15

The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

gauss1spl · #7 07-05-2008

I don't know if those help but the third file is way too long. If it's needed maybe i can post it in sections or email it.

thanks