Here is Belarc Report:
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Gateway E-2000 4000792
System Serial Number: 0028553106
Chassis Serial Number: 0028553106
Enclosure Type: Desktop
Processor a Main Circuit Board b
1.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Intel Corporation D845GRG AAA86577-301
Serial Number: ABRG23729664
Bus Clock: 100 megahertz
BIOS: Intel Corp. RG84510A.15A.0057.P19.0308210949 08/21/2003
Drives Memory Modules c,d
20.48 Gigabytes Usable Hard Drive Capacity
16.43 Gigabytes Hard Drive Free Space
HL-DT-ST CD-RW GCE-8400B [CD-ROM drive]
3.5" format removeable media [Floppy drive]
Maxtor 5T020H2 [Hard drive] (20.49 GB) -- drive 0, s/n T2HQ1P7C, rev TAH71DP0, SMART Status: Healthy 248 Megabytes Installed Memory
Slot 'J6G1' has 256 MB
Slot 'J6G2' is Empty
Local Drive Volumes
c: (NTFS on drive 0) 20.48 GB 16.43 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 6/26/2008 7:35:04 AM (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never
Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82845G Graphics Controller [Display adapter]
Daewoo PnP Monitor (13.8"vis, November 2001)
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 Unimodem Half-Duplex Audio Device
Communications Other Devices
BCM V.90 56K Modem
Belkin Wireless G Desktop Card
primary Auto IP Address: 192.168.1.67 / 24
Gateway: 192.168.1.254
Dhcp Server: 192.168.1.254
Physical Address: 00:11:50

4:CF:4F
Intel(R) PRO/100 VE Network Connection
Dhcp Server: none responded
Physical Address: 00:07:E9:AE:C8:F8
Networking Dns Server: 192.168.1.254
Intel(R) Graphics Chipset (KCH) Driver
Intel(R) Graphics Platform (SoftBIOS) Driver
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
USB Root Hub (4x)
Virus Protection [Back to Top]
AVG Anti-Virus Free Version 8.0
Realtime File Scanning On
Missing Microsoft Security Hotfixes [Back to Top]
All required security hotfixes (using the 06/10/2008 Microsoft Security Bulletin Summary) have been installed.
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I checked the BIOS just to make sure sound was on. I also ran services.msc and made sure Windows Audio said "started". Control Panel for Sound and Audio Devices: Volume - No Audio Devices; Sounds - Sound Scheme says "Windows Default"; Audio - Sound Playback and Sound Recorder say Modem #0 Line Playback and Modem #0 Line Record. Same for Voice.
In Hardware all the devices listed say they are working properly.
Anyone have a clue what I should try next? This is truly making me crazy!
Thank you,
Maria