DRIVER NEEDED: Matsushita (Matshita Panasonic) uj-831d (Windows XP Home)

[shadowwolf]

Been flicking through other requests and apparently xp doesnt require drivers...however, my troubleshoot sucks, so im hoping someone could help me figure this out...

My Matshita dvd/cd drive seems to have just stopped working. Its pretty new - installed by the-tech-guys or something only a couple of months ago.

What happens is I put a dvd or cd in, it makes loady noises for about 10 minutes...and thats it. No autorun or 'what to do' box comes up, and when I go to the drive/device it claims theres nothing in there...however, it also claims that the device is working (...which it obviously isnt). I clicked 'open' and 'explore' and it came up with an 'i/o device error'...Any ideas before i ship it back off to the techies? Please?

(also sorry....no idea what it means by interface type...and now i sound dumb >_<)

Support Information:
Device Type: CD / DVD
Manufacturer: Matsushita (Matshita Panasonic)
Model: uj-831d
Interface: Other
Operating System: Windows XP Home
Age of Device: < 6 months old
FCCID:

Type of drive: dvd-r/cd-rw (dvd burner, dvd reader, &amp; cd burner combo)
Location: internal
What recording software are you using?: Easy Cd Creator/version

Find it on DriverGuide | Find it with Google | Research manufacturer Matsushita (Matshita Panasonic)

[Jerry K]

Your drive has gone bad. These UJ-xxx drives are notorious for being bad and I've personally witnessed a new drive go bad within 2 hrs. Replace the drive and your problems will go away (for awhile anyway, especially if you replace it with the same brand). You won't believe the number of Matsushit/Matshita UJ-XXX requests in this forum. Just browse or search and you'll see what I'm talking about. There is no software that will repair a bad drive.