DRIVER NEEDED: Any Company All Optical drives (Windows XP Home) [IDE] - DriverGuide - Support Forums. Windows 8 Drivers, Windows 7 Drivers, Windows XP Drivers, Driver Downloads and Driver Updates

**Jerry K** · #1 07-08-2007

error code 31

You can no longer access the CD drive or the DVD drive, or you receive an error message (ie: error code 31) after you remove a CD recording program or a DVD recording program in Windows XP or you have a problem with non-detection of the optical drive, eg: the drive doesn't appear in "My Computer" or "Device Manager"

http://support.microsoft.com/?scid=a...;314060&eula=1

You must agree to terms to get this file 31460.exe (127 KB)

After downloading the file a page will appear with DETAILS. This relates to the delete upper and lower filters fix.

Run the program and it will perform the fix automatically. After a reboot, your drive should be listed in My Computer and working properly.

Support Information:
Device Type: CD / DVD
Manufacturer: Any Company
Model: All Optical drives
Interface: IDE
Operating System: Windows XP Home
Age of Device: < 6 months old
FCCID:

Type of drive: dvd-r/cd-rw (dvd burner, dvd reader, & cd burner combo)
Location: internal
What recording software are you using?: Other (Other: ALL)

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ssgferrell · #2 08-20-2007

Thanks for the help with the optical drives.

ssgferrell

**Jerry K** · #3 08-20-2007

Your very welcome

dizster · #4 09-08-2007

CODE 31 to CODE 28 now "Windows Cannot find Software for this Device"

ddprasad · #5 03-22-2008

I can see the cd/dvd drive on "mycomputer", but it seems to ask me to insert a cd even after inserting a cd. It makes a noice but its not working still. Can you help please. I have followed your previous steps

**Jerry K** · #6 03-22-2008

Quote:

Originally Posted by ddprasad

I can see the cd/dvd drive on "mycomputer", but it seems to ask me to insert a cd even after inserting a cd. It makes a noice but its not working still. Can you help please. I have followed your previous steps

And you're using what software/application when this occurs?

ddprasad · #7 03-26-2008

Whenever i insert a cd rom/ dvd/mp3/ audio cd, it still asks me to insert disk in my drive. i am unable to install anysoftware because of this problem