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  #1  
Old 06-19-2004
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Default Problem With Realtek AC'97 - No Sound/Driver will not install

Ok, for the past few days I've been frustrated with a certain driver issue. On thursday, I went to a website which I visit regularly, watched a quicktime video (no sound) and soon noticed, there was no sound at all. I checked the Sounds and Audio Devices, and it said, and still says, No Audio Device. It's as if my onboard PoS audio doesn't exsist anymore. The fact is though, it does still exsist, and I tried to fix it on my own. First thing I did, went and grabbed my motherboard driver cd, poped it in, reinstalled the driver, and restarted, still no sound. Next step, I went and scanned my computer for viruses, with Norton, Ad-Aware 6, Spybot Search and Destroy, Spyware Blaster, and PestPatrol. I found many little buggers, but even after I cleaned them, it still didn't help the problem. Next, I went to Realtek, Gigabyte, and Microsoft to check for support, nothing I found fixed the problem. Next, I went and searched on google, checked as many forums and sites for help as I could, but to no avail. So, here I am, asking yet another group for help. Here are my system specs:

Intel P4 3.00ghz
Gigabyte P4 Titan model # GA-8I875 (Onboard Realtek AC'97 Audio)
512mb DDR ram
ATI Radeon 9200

I'll refrain from listing said site because it isn't worksafe, but you don't need to remind me, I won't be going there again anyways. If someone could help me resolve this problem before the weekend is over, I'd greatly apprietiate it. Thank you in advance.
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  #2  
Old 06-24-2004
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Try a system restore to a date before you lost the sound
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  #3  
Old 06-24-2004
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did and to no avail, forgot to mention it
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  #4  
Old 06-24-2004
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Go to

http://www.hoverdesk.net/freeware.htm

download regseeker, run program to clean registry, only delete entries which are GREEN ( Tick box to backup before deleting )

try installing drivers again
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  #5  
Old 06-24-2004
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Jerry K Jerry K is offline
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idea

Uninstall your current driver, use the link below to download current WDM driver (from Gigabyte), use it to reinstall sound driver.

Description: Realtek WHQL Sound driver
Motherboard: Gigabyte GA-8I875
Version: 3.56
OS's supported: Win9x, WinMe, Win2000, WinXP, WinNT
Size: 19.29 MB
driver_audio_realtek_whql.exe


If you still have problems, indicate your os and include the details from Device Manager (Sound, Video, and game controllers)
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  #6  
Old 06-25-2004
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Default

well, spent this afternoon investigating the problem further, still to no avail. here's the results of your suggestions:

system restore: did nothing but manage to destroy my php-nuke database. the damage was er-reversable, so now i have to completely re-setup my website. >_<

regseeker: deleted a number of bad entries, 1700 of em actualy. but this didn't actualy do much to improve my computer's preformance, in fact, i am having many problems now with some features in the control panel.

remove and re-install the driver: well, it refuses to install the "driver" file actualy, that's the main problem. anyways i uninstalled realtek ac'97, restarted, disabled my sound device in BIOS, restarted again, enabled it. (so it says new hardware found) and reinstalled the package you linked me. after the restart, still no sound.

ok, i have Windows XP home edition, OEM.

here are some screenshots i took in order for you to come up with an answer easier.

http://www.mysticsofstormwind.net/pi...driver/01.jpeg
http://www.mysticsofstormwind.net/pi...driver/02.jpeg
http://www.mysticsofstormwind.net/pi...driver/03.jpeg
http://www.mysticsofstormwind.net/pi...driver/04.jpeg
http://www.mysticsofstormwind.net/pi...driver/05.jpeg
http://www.mysticsofstormwind.net/pi...driver/06.jpeg
http://www.mysticsofstormwind.net/pi...driver/07.jpeg
http://www.mysticsofstormwind.net/pi...driver/08.jpeg

please note that i do not have a USB sound device, when i disabled/enabled ac'97 onboard, windows mistook it for a usb audio device, named it MEDIA, and auto-installed the wrong driver for it, which i can't get rid of now, system restore doesn't help.

thanks for your help so far, but my problem is still as bad as ever, so please keep providing your assistance. thank you again for your efforts.
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  #7  
Old 06-25-2004
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After installing XP did you install the Intel Chipset Software Installation Utility



Windows XP
Intel® 875P chipset YES


"YES" indicates that the listed operating system version might not optimally configure the Intel chipset, and you will need to update your system with the Intel® Chipset Software Installation Utility if it has not been installed.


http://downloadfinder2.intel.com/scr...n&submit=Go%21


http://support.intel.com/support/chi.../CS-009242.htm

This may help the onboard sound
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