How to repair a Windows XP system that shows the following error:
Stop: c0000221 Unknown Hard Error \SystemRoot\System32\ntdll.dll
1: Boot from the Windows XP installation CD allowing the setup process to initialize.
2: Chose
B when the setup process asks:
a) Install a new version of Windows XP
b) Repair a previously installed version using the Emergency Repair Disk Method
3: Chose
A when the setup process asks:
a) Repair using the Recovery Console
b) Repair using the Emergency Repair Disk Method
4: At the DOS prompt type
chkdsk /r and press enter
5: Once the lengthy repair process is over you will still be at the DOS prompt, reboot the pc.
6: Reboot from the Windows XP installation CD allowing the setup process to initialize.
7: Chose
A when the setup process asks:
a) Install a new version of Windows XP
b) Repair a previously installed version using the Emergency Repair Method
8: The installation program should then detect your previously installed Win XP OS and....
9: Chose
B when the setup process asks:
a) Install another copy of Windows XP
b) Repair the previously installed version
10: After the repair process remove the installation disk during reboot. The computer most likely will boot into a setup as if being installed for the 1st time.
11: During the setup process the computer may fault on a sys file. If is does reboot the computer and it again should boot into a "1st time" setup process but this time it should complete the process.
without any problems.
If this doesn't cure the problem, I'd suggest a clean install on a freshly formatted hard drive.
