XP Restarts on Shutdown

I have:

Systemax Ascent
Award BIOS 6.0
AMD 1.4 processor
512 mb RAM
10gb HDD
52x CD
TDK CD/RW
On-board nic, video, sound
no modem
Win XP Home

When I shut down the PC from the start menu, it automatically reboots. I do not have APM listed in device manager (so I can disable it) and "wake on LAN" is off in the BIOS. MS Knowlege base tells me I should disable auto restart on errors, which I have done. It also tells me that I have Roxio's CD burning software installed and that it is the culprit. I don't have Roxio, I have Ahead Nero. Any ideas out there?

Thanx a zillion!

I hope this helps you. Start/Control Panel/Performance and Maintainence/Power Options/Advanced/ At the bottom select the choice you want. wilsongreg3@msn.com if I can help further. XP for 4 years and many re-boots.

Are you seeing a blue screen?
If you wish to disable the automatic restart feature so that you can read the error message on the blue screen, you can do so easily. Right-click on My Computer and select the Properties command from the shortcut menu. When you see the System Properties dialog box, select the Advanced tab. Then, select the Settings button in the Startup And Recovery panel. Once the Startup And Recovery dialog box appears, clear the Automatically Restart check box in the System Failure panel and click OK.

Originally Posted by webwriter

I have:

Systemax Ascent
Award BIOS 6.0
AMD 1.4 processor
512 mb RAM
10gb HDD
52x CD
TDK CD/RW
On-board nic, video, sound
no modem
Win XP Home

When I shut down the PC from the start menu, it automatically reboots. I do not have APM listed in device manager (so I can disable it) and "wake on LAN" is off in the BIOS. MS Knowlege base tells me I should disable auto restart on errors, which I have done. It also tells me that I have Roxio's CD burning software installed and that it is the culprit. I don't have Roxio, I have Ahead Nero. Any ideas out there?

Thanx a zillion!

this is a driver related issue. please disable reboot on error setting of windows.
then shutdown and upon restart examine bootlog.txt it should state which driver/service caused the problem.

a common cause is TV tunner drivers.