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Old 01-30-2011
jayantda jayantda is offline
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Default Problem with my HP Scanjet 3570C Scanner


My OS is Windows 7 and I am facing a peculiar problem with my scanner.The moment I am putting any document or picture for scanning the end result is showing something different.The scanned image is not the same,its in incomplete form with lot of stripes coming,pink marks etc.

Please help as how do I rectify this problem?

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Old 01-30-2011
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Jerry K Jerry K is offline
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idea Re: Problem with my HP Scanjet 3570C Scanner

It's difficult to say since you gave no clues. New problem that just started or problem has been forever?, ie: has never worked? Has it ever worked properly? If not, I'd say you need scanner repair. If it has been working and just suddenly quite, I'd guess it is a software problem. Have you tried re-installing the software/drivers for this device? What is the interface. ie: how does it connect to the computer? If USB, are the USB port(s) reported as working ok in Device Manager?

Last edited by Jerry K : 01-30-2011 at 01:51 PM.
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