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Old 02-03-2008
Maebauer Maebauer is offline
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Exclamation Sony DCR-TRV350 & DCR-TRV280 No longer connecting

I am out of ideas and this is my last call for help on this.

I've never had a problem connecting either of these Sony Handycams to any computer we have in the house.

DCR - TRV350 & DCR - TRV280

No computer here will detect either of these any longer. All of a sudden. Not sure why.
I have had 4 computers to mix and match the 2 camera's with.

A desk top with Windows XP
A Hp laptop (brand new) with Vista
A new macbook (brand new)
A Del Lap top Windows XP (2004)

NOT ONE computer could detect either camera when they all could before.
I have 3 connection cords I've been mixing and matching as well.
two are 4 prong 4 prong
and one is 4 prong with a USB on the other end

I have always made sure that the battery supply cord is plugged into them and have mixed and matched everything possible. I went and downloaded the driver again from the sony link website for this new model (280)
BUT STILL it acts like nothing is even plugged in.

I noticed when I hit the EASY button on the 280 it told me I couldnt use this option due to the usb cord being plugged in. Well how nice of it to detect from that end?

Does Geek Squad handle this kind of thing or where does one even take stuff in for this kind of problem? I guess I can't even figure out what the problem is considering I have had 4 computers, 3 connecting cords, 2 cameras, 2 charging cords to mix and match.

Yes I always have the setting to PLAY/EDIT not on Camera record. Yes everything is pressed in securely. Yes I've restarted computers.

I've not found a post with this problem and I've searched the internet for a month now.


Last edited by Maebauer : 02-03-2008 at 05:08 PM.
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Old 07-22-2008
ramus ramus is offline
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Default Re: Sony DCR-TRV350 & DCR-TRV280 No longer connecting

You should only use a firewire cable, and not a USB cable for video.
hope this helps.
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Old 07-22-2008
Jerry K's Avatar
Jerry K Jerry K is offline
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Default Re: Sony DCR-TRV350 & DCR-TRV280 No longer connecting

It sounds like you might have port trouble. Either USB or Firewire depending on which one your using. Open Device Manager and check those ports.

USB is ok for transfering stills but not for video.
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