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Old 12-06-2007
alex501 alex501 is offline
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Default Umax Astra 5600 scanner problem

hi, iam using umax astra 5600 flatbed scanner,suddenly it is not working, i reinstalled drivers and software but no use.Scanner is connecting but, the light is not moving over the bed.i hope it is a hardware problem.Anybody please help me on this.

Thank you.
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Old 12-07-2007
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Jerry K Jerry K is offline
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Default Re: Umax Astra 5600 scanner problem

The quickest way to tell is to test it on another pc. If this is not possible then I suggest taking it to a repair shop and have them test it for you.

Is the light not burning or burning but not moving? From your description, it sounds like you may have a burning out lamp. I suspect hardware over software.
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Old 02-21-2009
sip sip is offline
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Default Re: Umax Astra 5600 scanner problem

hi ,i am using umax astra5600 scanner, driver and usb detection is ok ,only camera moving problem . move the camera anti direction. pls help
thanking you
sip vivek
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