Originally Posted by Mandokar
Scann will display the image completely black if the issue is with the scanner hardware or with the power module.
To isolate the issue, try connecitng another power module and also scan from the scanner and camera wizard listed in the Control Panel of your computer.
Thanks for your response.
I definitely believe this is a scanner hardware issue, since I setup another machine with another scsi adapter and got the same problem.
Since the Scanjet 6100C connect directly to house current. The "power module" you refer to , is this an internal scanner component?
Also, I have removed HP software and MS Ofc Imaging. I am using only the "scanner and camera" wizard in control panel to scan.