Re: dvd reader stops working after vista upgrade
With no dvd decoding software (ie: WinDVD or PowerDVD) installed, you won't be able to play dvd movie disks or play any video files. And when the drive is listed in both My Computer and Device Manager (with no flags), but will not work, it's usually a bad or flaky drive.
However, drive problems can be associated with programs that are installed on the machine. This usually happens when a piece of software is uninstalled and doesn't remove all its connections to the drives, which you didn't even know it had installed. And this can normally be fixed by performing the "delete upper and lower filters" registry fix. Instructions can be found in about 75% of the threads in the CD/DVD Request forum that have been posted for the last 5 years.
I'd suggest trying that fix first to see if by chance it will fix your problem. If it doesn't then the next thing to consider is any recently installed or uninstalled programs.
If you have recently installed or uninstalled any programs (like recording software, iTunes, or Adobe products) then those can cause the drive to stop working.
If the programs have been ruled out then I'd seriously consider a new drive.
Additionally, you might want to visit and read the information presented on the following web pages:
For optical drive problems in Windows Vista, read [url="h10025.www1.hp.com/ewfrf/wc/document?docname=c00817052&lc=en&cc=us&dlc=en&prod uct=3752864&os=2093&lang=en"]this HP web page.[/url] Even though it's for HP/Compaq machines, the same principal applies to all modern IDE & SATA optical drives regardless of brand.
If your drive stopped working after installing an Adobe product, please read [url="kb.adobe.com/selfservice/viewContent.do?externalId=kb402306&sliceId=1"]this thread.[/url] Note: about 2/3rds. down the page is a video that shows how to peform the "delete upper and lower filters fix".
This is a multi-page thread dealing with issues of the optical drive and problems encountered in Windows XP and Vista. It covers a lot of issues and the most common causes and solutions. [url="discuss.extremetech.com/forums/thread/1004364399.aspx"]Click here[/url] to read the thread.
You can get instructions for performing this fix from Microsoft at [url="support.microsoft.com/kb/314060"]this page[/url] and from [url="support.microsoft.com/kb/314060/nl"]this page.[/url] Even though the threads indicate for Windows 2000 and Windows XP, the same principles apply to Windows Vista OS.