Pheenet Wireless 11g ADSL Router
I bought this WBIG-614AGC (conexant chip) router new in 2006 and although it's basically working, I have a couple of problems with it that I'm hoping might be solved by a flash upgrade. Pheenet support say they've searched their internal database but no info about WBIG-614AGC exists, including the firmware I'm asking for. It's hard to believe the manuacturer has lost its own support records on a model that was sold so recently, but where else could I look?
The device itself tells me it's equipped with the following:
BootCode Version: BC_CX82xxx_22.214.171.124b
Firmware Version: CX82xxx_126.96.36.199_MW2
Customer Software Version: PheeNet_188.8.131.52_MW2c
If I did manage to find possible new firmware, how could I go about saving my existing firmware before trying the new, in case the experimental upgrade ran into trouble?
I'm basically looking for an alternative source of support since the manufacturer doesn't seem to be able to help at all.