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  #1  
Old 04-19-2010
Pippy1013 Pippy1013 is offline
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Question Need Help With Drivers

I had to reinstall windows recently and now I need help figuring out what drivers i need to get

Machine name: NICK-A877E65D22
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.100216-1514)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: HP dx2000 MT (DW978A)
BIOS: BIOS Date: 02/23/05 10:46:48 NR146 BIOS Rev: 1.14
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz (2 CPUs)
Memory: 1014MB RAM
Page File: 428MB used, 2016MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: The system is using the generic video driver. Please install video driver provided by the hardware manufacturer. Direct3D functionality not available. You should verify that the driver is a final version from the hardware manufacturer.
Sound Tab 1: No sound card was found. If one is expected, you should install a sound driver provided by the hardware manufacturer.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

---------------
Display Devices
---------------
Card name:
Manufacturer:
Chip type:
DAC type:
Device Key: Enum\
Display Memory: n/a
Current Mode: 1024 x 768 (32 bit) (1Hz)
Monitor:
Monitor Max Res:
Driver Name: vga.dll
Driver Version: 5.01.2600.0000 (English)
DDI Version: unknown
Driver Attributes: Final Retail
Driver Date/Size: 8/4/2004 05:00:00, 9344 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: vga.sys
Mini VDD Date: 4/13/2008 11:44:40, 20992 bytes
Device Identifier: {D7B70EE0-4340-11CF-B063-282AAEC2C835}
Vendor ID: 0x0000
Device ID: 0x0000
SubSys ID: 0x00000000
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel:
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Not Available
D3D Status: Not Available
AGP Status: Not Available
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description:
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID:
Product ID:
Type:
Driver Name:
Driver Version:
Driver Attributes:
WHQL Logo'd:
Date and Size:
Other Files:
Driver Provider:
HW Accel Level: Emulation Only
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run
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  #2  
Old 04-20-2010
Jerry K's Avatar
Jerry K Jerry K is offline
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Posts: 37,070
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idea Re: Need Help With Drivers

You need to download drivers that match your hardware and OS. What part of Please install drivers provided by the hardware manufacturer do you not understand? You wouldn't go to Toshiba.com, Gateway.com, or Dell.com for an HP/Compaq product would you? Also, I'd figure out if my computer had backup/restore disks or a hidden partition on the hard drive that provided restore files/drivers/etc. Most computers sold nowadays do come with one of these methods to restore the pc to it's original condition.

If I had an HP DX2000 Micro Tower computer and didn't know what hardware came in it, I'd either read the documentation that came with it or I'd use hardware identification software like Adida or Everest or I'd visit the manufacturers website and see what they have listed for this model. HP does support most products they sell but who woulda thought to look on their website first? It's very simple.... really!

Perhaps, [url="h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=401821& prodTypeId=12454&prodSeriesId=401819&swLang=13&tas kId=135&swEnvOID=1093"]this link[/url] will provide a jump start.

And please post future drivers requests in our Driver Request forum. This is the Technical Support forum (not used for driver requests).
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