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Old 05-09-2008
tristeve tristeve is offline
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Default Primary IDE Channel Code 19

Main problem: CD/DVD-ROM no longer recognized.

Further info: I have a yellow exclamation mark next to the Primary IDE Channel in Device Manager with the follow message under Properties:

"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"

If I uninstall and scan for hardware changes, the warning goes away, but my CD/DVD-ROM now has the same problem - Code 19 and the same message.

I've searched here and on Google and tried removing the Upper/Lower Filters registry setting which appears to be the most common fix.

Not sure what else to do. Any help would be appreciated,

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Old 05-10-2008
Jerry K's Avatar
Jerry K Jerry K is offline
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Default Re: Primary IDE Channel Code 19

Delete the IDE Controllers in Device Manager (do not reboot yet).

Now Delete any optical drives listed in Device Manager.

Next perform the "delete upper and lower filters fix"

Now reboot the machine and allow Windows to load everything back up without any user intervention. Then check in Device Manager to see if the ide controllers and optical drives are listed and not flagged.
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Old 06-21-2008
ragzeeboy ragzeeboy is offline
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Default Re: Primary IDE Channel Code 19

Hiya tristeve,I'm new arouind here but you never know ,a bit of fresh blood might help. This may sound crazy but have you tried a new swt of IDE cables?
I've had drives that wouldn't boot so I always try a new cable and it has solved the prob more times than you'd think. I'm sure it would fix the Primary IDE,sometimes with these unpredictable beasts the simplest way works,Oh and I apologize beforehand if you've already tried this. Cheers and best of luck, ragzeeboy
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