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  #1  
Old 02-22-2008
gadgetsman gadgetsman is offline

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Exclamation can't find usb controller

All of a sudden I have no usb ports and when it finds new hardware, cannot find the software for "Universal serial Bus (USB) Controller" so no ports. Doesn't find it on my xp disk, windows update or anywhere.
Help.

MBR
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  #2  
Old 02-23-2008
Jerry K's Avatar
Jerry K Jerry K is offline
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Default Re: can't find usb controller

Assuming your talking about Windows XP, USB 1.1 support is built-into the Windows XP OS. USB 2.0 support comes from installing SP1 or SP2.

and yes it is on the Windows XP installation disk. ie: usb 1.1 support

if you don't have Service Packs installed, you will only get usb 1.1 support.
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  #3  
Old 02-23-2008
gadgetsman gadgetsman is offline

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Default Re: can't find usb controller

Thanks,
Already have SP1 and SP1I installed. Now What?

MBR
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  #4  
Old 02-23-2008
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Default Re: can't find usb controller

Try deleting all USB ports and reboot. Windows will reload them automatically.
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  #5  
Old 02-23-2008
gadgetsman gadgetsman is offline

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Default Re: can't find usb controller

Thanks,
already tried that. It cannot find the software for the usb controller.

MBR
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  #6  
Old 02-24-2008
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Default Re: can't find usb controller

It's on the Windows XP installation disk as well as the hard drive (unless you have deleted file driver.cab)
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  #7  
Old 02-24-2008
gadgetsman gadgetsman is offline

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Exclamation Re: can't find usb controller

Thanks,
It is on the hard drive at c:\Windows\drivercache\i386 but when I direct the found new hardware utility to look in the c:\WINDOWS folder it still states it cannot find the software it needs.

MBR
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