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  #1  
Old 07-08-2007
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Jerry K Jerry K is offline
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Exclamation DRIVER NEEDED: Any Company All Optical drives (Windows XP Home) [IDE]

error code 31

You can no longer access the CD drive or the DVD drive, or you receive an error message (ie: error code 31) after you remove a CD recording program or a DVD recording program in Windows XP or you have a problem with non-detection of the optical drive, eg: the drive doesn't appear in "My Computer" or "Device Manager"

[url]http://support.microsoft.com/?scid=aw;en-us;314060&eula=1[/url]

You must agree to terms to get this file 31460.exe (127 KB)

After downloading the file a page will appear with DETAILS. This relates to the delete upper and lower filters fix.

Run the program and it will perform the fix automatically. After a reboot, your drive should be listed in My Computer and working properly.

Support Information:
Device Type: CD / DVD
Manufacturer: Any Company
Model: All Optical drives
Interface: IDE
Operating System: Windows XP Home
Age of Device: < 6 months old
FCCID:

Type of drive: dvd-r/cd-rw (dvd burner, dvd reader, &amp; cd burner combo)
Location: internal
What recording software are you using?: Other (Other: ALL)

[url="http://members.driverguide.com/index.php?action=srch&sm=b&aax=&qa6=0&qa5=3&qa7=15 00&dp=0.5&qm0=All+Optical+drives&jmd=and&fzz=d"]Find it on DriverGuide[/url] | [url="http://www.google.com/custom?client=pub-4727129938051271&forid=1&hl=en&ie=ISO-8859-1&oe=ISO-8859-1&flav=0001&sig=t06hRycrxd-fw_05&q=Any+Company+CD+%2F+DVD+Any+Company+All+Optical +drives+Windows+XP+Home+"]Find it with Google[/url]

Last edited by Jerry K : 07-22-2007 at 04:43 AM.
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  #2  
Old 08-20-2007
ssgferrell ssgferrell is offline
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Default Re: DRIVER NEEDED: Any Company All Optical drives (Windows XP Home) [IDE]

Thanks for the help with the optical drives.

ssgferrell
  #3  
Old 08-20-2007
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Default Re: DRIVER NEEDED: Any Company All Optical drives (Windows XP Home) [IDE]

Your very welcome
  #4  
Old 09-08-2007
dizster dizster is offline
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Default Re: DRIVER NEEDED: Any Company All Optical drives (Windows XP Home) [IDE]

CODE 31 to CODE 28 now "Windows Cannot find Software for this Device"
  #5  
Old 03-22-2008
ddprasad ddprasad is offline
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Default Re: DRIVER NEEDED: Any Company All Optical drives (Windows XP Home) [IDE]

I can see the cd/dvd drive on "mycomputer", but it seems to ask me to insert a cd even after inserting a cd. It makes a noice but its not working still. Can you help please. I have followed your previous steps
  #6  
Old 03-22-2008
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idea Re: DRIVER NEEDED: Any Company All Optical drives (Windows XP Home) [IDE]

Quote:
Originally Posted by ddprasad
I can see the cd/dvd drive on "mycomputer", but it seems to ask me to insert a cd even after inserting a cd. It makes a noice but its not working still. Can you help please. I have followed your previous steps

And you're using what software/application when this occurs?
  #7  
Old 03-26-2008
ddprasad ddprasad is offline
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Default Re: DRIVER NEEDED: Any Company All Optical drives (Windows XP Home) [IDE]

Whenever i insert a cd rom/ dvd/mp3/ audio cd, it still asks me to insert disk in my drive. i am unable to install anysoftware because of this problem
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