Originally Posted by phil21
Can any of you knowledgeable people out there help me, I have exactly the same problem as dukerz, I have an Advent 7113 Laptop, recently purchased. It has the Optiarc DVD RW AD 5530A ATI Device and like dukerz my Laptop doesn't semm to know it's there. I believe I read somewhere else that it may be linked to my BT Home Hub Wireless connection. It is not there as a Drive in Explorer. And when you look at 'Device Manager' it says 'Windows cannot load the device driver for this hardware. The device driver may be corrupted or missing (code 39), When you try to replace the drivers it says somethoing like 'correct drivers are already loaded'. Any thoughts anyone?
Common problem that has already been discussed several times in this forum.
There is a yellow exclamation mark for CD/DVD drives in Device Manager. The device status in the properties of the driver might indicate an error code, for example 32, 37, or 39.
To solve the issue, you have to edit the Windows Registry:
, then Run
, type REGEDT32
and click OK
Locate and then remove the following registry values:
Close Registry Editor.
Reboot the system for the changes to take effect.
Note: Some programs
are unable to detect the CD/DVD drive after these steps. To solve this, simply re-install the program in question, eg: usually your recording software. Also, in few instances the order in which the programs are (re-)installed can make a difference.
And here's another method that will do this automatically for you if you're afraid to edit the registry manually.
(automatic fix, post #7, download file: CdGone.zip)