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  #1  
Old 10-28-2006
nanatsuaazu nanatsuaazu is offline
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Default Modem setups crash Win2K

I have a CONEXANT generic softk56 speakerphone CARP modem and tried to upgrade the driver by 5 different types. But every one of them crashes the OS in carrying out setup process. What could be the reason? How to avoid the crashing?
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  #2  
Old 10-28-2006
Jerry K's Avatar
Jerry K Jerry K is offline
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idea Re: Modem setups crash Win2K

thread moved from Tech to Tech forum.

Anytime a modem (hardware) installation causes a system to crash, that's a sign of hardware conflicts, eg: 2 devices attempting to share the same irq or i/o address. You need to check in Device Manager first to see if there are any free resources for the modem to use. If not, then free up one by disabling com 2 in pc bios setup. That way the modem can use that free resource.

BTW, Conexant doesn't make modems. They make chipsets and sell them to modem manufacturers/motherboard makers.

Use the FCC ID number (first 3 digits) to determine who made your modem.

[url]http://www.fcc.gov/oet/fccid/[/url]
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Old 11-15-2006
kashyap kashyap is offline
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Default Re: Modem setups crash Win2K

hi,
my first doubt goes on O.S. as O.S. goes corrupt.
second doubt is goes on through proper driver ur hardware is not installed.
other is if u have tried from other driver rather than particular modem driver than just remove "OTHER" folder from hidden "inf" folder than restart pc than check wether it ask for new hardware found or not.
if you have internal modem and pci slot available than change pci slot.
if u have external modem n connect to com port device and if other is available than try to connect with other else problem with com port.
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Old 11-15-2006
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Jerry K Jerry K is offline
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idea Re: Modem setups crash Win2K

Quote:
Originally Posted by kashyap
~just remove "OTHER" folder from hidden "inf" folder

That's the worst advice ever given to a member. Do you realize that will delete ALL other drivers that might happen to be stored in the same folder. Why not just tell the member to delete ONLY the inf file that pertains to the problem device? That would be better advice and cause the member to have less problem with having to reload no telling how many hardware drivers. If you tell a member to delete a folder containing mutiple drivers for other hardware, at least advice him to safely delete that folder (like allow Windows to save that folder to the recycle bin) so next time he/she reboots the machine, there will be a method of fixing the "driver not found" error messages that will appear at bootup for ALL that hardware supported by drivers wriiten to the \INF\Other folder.
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