DRIVER NEEDED: Hewlett Packard (HP) HP DVD 840 d (Windows XP Professional) [IDE]

[greenburnview]

I am having problems getting my new DVD burner to work--even to read CD's. We traced problem to installation of NERO which was supplied with it. HP says it does not have a driver--except for burning operations, and that Windows has a default system driver for CD-DVD reading. After removing NERO, I have no driver and cannot use my CD at all.

So if you can find the `low-level' Windows XP driver for CD/DVD reading I would be so happy.

If you can find a driver other than NERO that will allow me to burn CD's and DVD's I will be a devotee.

Thanks for any help.

greenburnview

Support Information:
Device Type: CD / DVD
Manufacturer: Hewlett Packard (HP)
Model: HP DVD 840 d
Interface: IDE
Operating System: Windows XP Professional
Age of Device: < 6 months old
FCCID:

Type of drive: dvd-r/cd-rw (dvd burner, dvd reader, &amp; cd burner combo)
Location: internal
What recording software are you using?: Easy Cd Creator/version

Find it on DriverGuide | Find it with Google | Research manufacturer Hewlett Packard (HP)

[Jerry K]

Your problem is not caused by a missing driver. Optical drives never require a driver other than what the XP os provides. If your problem is "non-detection", a term which applies when the drive is not listed in My Computer or Device Manager or Windows Explorer. There are many, many threads in this section that give you directions on how to fix this problem... any you should not have to read over 15-20 XP threads to find the solution. I would give you the solution but I just changed computers and don't have all my notes transferred yet. Just read any of my comments in threads that have graphics in the post and you'll nail it. hint: delete upper and lower filters fix.

I would like to add this. Windows XP only provides support to read a data or music disk and to burn a cd-r disk. Anything else you will need software (not drivers) to make the drive perform all the functions it was designed to do, ie: to burn dvd disks or cd-rw disks compatible recording software (like Nero or Easy Cd/DVD Creator is required. Likewise, if you want to play dvd disks, insure you have the proper dvd decoding software (like WinDVD or PowerDVD) installed. Also, make sure your Nero is latest version, ie: updated to latest Nero offers. Using OLD recording software in Windows XP does not work very well.

Get the drive to read a data or music disk before installing any burning software......then you won't have any problems.

[Quiquichu]

You not need a driver for your DVD840i lightscribe DVD burner, Windows have the DVD driver already.

What you need is a software like Surething Deluxe plus the lightscribe program to active the lightscribe feature, you can go to this web site and download free the lightscribe software.

http://www.lightscribe.com/downloadSection/index.aspx

Remember, this program is for active the lightscribe feature, you still to have the program like Surething or NERO to work with it.

I hope this help, God bless
Enrique (Quiquichu)