I recently installed a new Hard Drive on a friends computer. It is an old Compaq Presario 5700n.

The Hard Drive is a Western Digital 40Gigs

Anyway I get a conflict in the device manager under the MotherBoard and when I go down to conflicts it lists the KeyBoard 2 times and the Mouse 1 time.

Anyone know a way that I can fix this...

Installing this hard drive has been a complete head ache since day one and I still can't figure it all out. My friend did not have her original windows disk. So I used the one that came with my PC.

I have no sound ( Yet it recognises the sound card and you can play Wav files. Just nothing comes out of the speakers ), computer cannot find the modem ( It did once and not since then. )

When I shut down the computer does not completely shut down. I get stuck on the Windows shutting down screen.

I posted this here even though there are a few issues as far as sound, modem etc... but I really need help here... If you need anymore information please ask me and I will try and get all specifics.

I have installed hard drives before for myself and other people. But have always had the original windows disk that came with the computer and it had all the drivers that I needed so I never had a problem.

She does have 2 restore disks. But I do not think they will re-install windows onto the new hard drive. But they have all the drivers but they are all listed by number and I have no clue where to start. I have gone to add new hardware and try to locate best drivers and it does not find any.

I am soooooo tired of this . Can someone just give me some troubleshooting information. Where to look, what may be some problems, what I may have to do.... ANYTHING...

Thanks
Scott

go to your device manager click on system devices go to pci bus right hand click it uninstall it reboot your system, the operating system will install the drivers for all the hardware in the system

I recently installed a new Hard Drive on a friends computer. It is an old Compaq Presario 5700n.

The Hard Drive is a Western Digital 40Gigs

Anyway I get a conflict in the device manager under the MotherBoard and when I go down to conflicts it lists the KeyBoard 2 times and the Mouse 1 time.

Anyone know a way that I can fix this...

Installing this hard drive has been a complete head ache since day one and I still can't figure it all out. My friend did not have her original windows disk. So I used the one that came with my PC.

I have no sound ( Yet it recognises the sound card and you can play Wav files. Just nothing comes out of the speakers ), computer cannot find the modem ( It did once and not since then. )

When I shut down the computer does not completely shut down. I get stuck on the Windows shutting down screen.

I posted this here even though there are a few issues as far as sound, modem etc... but I really need help here... If you need anymore information please ask me and I will try and get all specifics.

I have installed hard drives before for myself and other people. But have always had the original windows disk that came with the computer and it had all the drivers that I needed so I never had a problem.

She does have 2 restore disks. But I do not think they will re-install windows onto the new hard drive. But they have all the drivers but they are all listed by number and I have no clue where to start. I have gone to add new hardware and try to locate best drivers and it does not find any.

I am soooooo tired of this . Can someone just give me some troubleshooting information. Where to look, what may be some problems, what I may have to do.... ANYTHING...

Thanks
Scott



if i were you i would call western digital ,, if the drive is less than a year old they will replace it ,,, sounds to me like you have some boot sector corruption , could be a virus or hardware failure.....

the number is 1-800-275-4932....

i have an old compaq presario 7470 and it has a WD drive in it now ,,,, works great .
on the other hand , i also have a 40 G hard drive that corrupted (for whatever reason ) in the boot sector ,,, made the whole system act funny , checksum errors and disk failure ...
so glad i called WD .. they are sending me a new drive .....