I have a DELL Inspiron LapTop. I keep getting an error Windows Media Player cannot burn the files to the CD. Verify that the disc is clean and not damaged. If necessary, select a slower recording speed or try a different brand of blank discs.

I tried a memorex cd and I got the same error. I think this is a software related problem which needs an updated driver or update firmware. Any help would be most appreciated.

Support Information:
Device Type: CD / DVD
Manufacturer: LG Electronics
Model: HL-DT-ST RW/DVD GCC-4240N
Interface: SCSI
Operating System: Windows XP Home
Age of Device: Not specified
FCCID:

Type of drive: cd-rw, dvd (rewriter & dvd rom combo)
Location: internal
What recording software are you using?: Other (Other: windows media)

Find it on DriverGuide (http://members.driverguide.com/index.php?action=srch&sm=b&aax=&qa6=591&qa5=3&qa7=1500&dp=3&qm0=HL-DT-ST+RW%2FDVD+GCC-4240N&jmd=and&fzz=d) | Find it with Google (http://www.google.com/search?hl=en&lr=&ie=UTF-8&oe=UTF-8&q=LG+Electronics+CD+%2F+DVD++HL-DT-ST+RW%2FDVD+GCC-4240N+Windows+XP+Home+) | Research manufacturer LG Electronics (http://members.driverguide.com/index.php?action=getinfo&companyid=591)

There is no updated driver.... the driver provided by the OS is the only driver available. If the drive reads data disks ok but won't burn then you either have a problem with the drive or the burning software. Possibly corrupt OS files. Run "SFC /scannow" from a command prompt. System File Checker... it will rewrite all corrupt os files. Then retry burning again.

Or you can try installing a 3rd. party recording software and test with it.