doesn´t read de dvd-rom

Support Information:
Device Type: CD / DVD
Manufacturer: Sony Electronics
Model: ddu 1615
Interface: Other
Operating System: Windows XP Home
Age of Device: < 2 years old
FCCID:

Type of drive: dvd (dvd reader and cd-rom combo)
Location: internal
What recording software are you using?: Other (Other: windowx xp utility)

Find it on DriverGuide (http://members.driverguide.com/index.php?action=srch&sm=b&aax=&qa6=965&qa5=3&qa7=1500&dp=2&qm0=ddu+1615&jmd=and&fzz=d) | Find it with Google (http://www.google.com/search?hl=en&lr=&ie=UTF-8&oe=UTF-8&q=Sony+Electronics+CD+%2F+DVD++ddu+1615+Windows+XP +Home+) | Research manufacturer Sony Electronics (http://members.driverguide.com/index.php?action=getinfo&companyid=965)

DVD decoding software like WinDVD or PowerDVD is required in order to play dvd movie disks. Windows alone cannot play a dvd movie disk.

Does it read data and music disks ok? Is the drive listed in My Computer?