When i insert a cd in the disc drive nothing happens Do i need to add the driver? in the device manager there is an x next to the cd/dvd icon

Support Information:
Device Type: CD / DVD
Manufacturer: Emachines
Model: HL-DT-ST RW/DVD GCC-4481B
Interface: IDE
Operating System: Windows XP Home
Age of Device: Not specified
FCCID:

Type of drive: dvd-r/cd-rw (dvd burner, dvd reader, & cd burner combo)
Location: internal
What recording software are you using?: Sonic Record Now/version

Find it on DriverGuide (http://members.driverguide.com/index.php?action=srch&sm=b&aax=&qa6=365&qa5=3&qa7=1500&dp=3&qm0=HL-DT-ST+RW%2FDVD+GCC-4481B&jmd=and&fzz=d) | Find it with Google (http://www.google.com/search?hl=en&lr=&ie=UTF-8&oe=UTF-8&q=Emachines+CD+%2F+DVD++HL-DT-ST+RW%2FDVD+GCC-4481B+Windows+XP+Home+) | Research manufacturer Emachines (http://members.driverguide.com/index.php?action=getinfo&companyid=365)

When the x is there, right-click the drive, left-click properties and see what the error message says.

You gotta get rid of that x. Try uninstalling the drive, then reboot the machine and after reboot, check to see if the x is gone. Windows will reload the driver automatically without user intervention.

i'll try... thank you..

i uninstalled and re-booted but now there is an exclamation point in the cd device manager and in properties there is a code 19 problem.. I thought that meant its lost its driver?

resolved.. thanks