jgw99
10-16-2008, 05:11 AM
I have an hp laserjet 4 plus which also has a duplexor. I have now reinstalled drivers about 4 times. My problem is that for some reason the drivers/windows do not recognize the duplexor. This means that noplace in the printer properties is the duplex unit seen and, when printing, does not work - even though it is on as far as the printer is concerned.
I have another, wireless, computer next to my chair in the front room. This computer uses that hp laserjet as its printer. On this machine the properties do show the duplex unit as installed and it works! This is very mysterious. I have had this printer for a number of years with no problem. Then I decided to build up a new machine for my wife (hers is where it is physically attached) and I had to re-do everything and, evidently, screwed up on this printer driver thing. Oh - the front room computer had this printer installed before I updated my wife's machine. If I could figure out what driver was downloaded into this machine then I could copy it to the new machine but I have no idea what its called or where its at.
I am running xp pro and printers do not appear in the device manager so I can't see the name of the driver.
I would be truly grateful for any help on this one as it has me baffled.
I have another, wireless, computer next to my chair in the front room. This computer uses that hp laserjet as its printer. On this machine the properties do show the duplex unit as installed and it works! This is very mysterious. I have had this printer for a number of years with no problem. Then I decided to build up a new machine for my wife (hers is where it is physically attached) and I had to re-do everything and, evidently, screwed up on this printer driver thing. Oh - the front room computer had this printer installed before I updated my wife's machine. If I could figure out what driver was downloaded into this machine then I could copy it to the new machine but I have no idea what its called or where its at.
I am running xp pro and printers do not appear in the device manager so I can't see the name of the driver.
I would be truly grateful for any help on this one as it has me baffled.