Hi, for some reason, I can't install my driver. There's no sound coming out of my speakers. It said in the EVEREST summary that my sound device is the SiS 7012. So i went to the SIS website and downloaded the driver for SiS 7012. I extracted the ZIP files and ran the SETUP.EXE file. As I'm installing the file, two error windows pop up. The first one says "-536870397" and the second one says "Fail to install audio driver for Windows XP. Setup will exit." Then the setup closes down. I don't know what is wrong or why it keeps on doing this. Is it possible that I have the wrong driver? Or do I also need to install another driver as well?


--------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Quick Report
Computer MYLINHHH
Generator HP_Owner
Operating System Microsoft Windows XP Home Edition 5.1.2600 (WinXP Retail)
Date 2008-06-20
Time 19:57


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name MYLINHHH
User Name HP_Owner

Motherboard:
CPU Type AMD Athlon 64, 2200 MHz 3200+
Motherboard Name Asus K8S-LA (3 PCI, 1 AGP, 2 DDR DIMM, Audio, Video, LAN, IEEE-1394)
Motherboard Chipset SiS 760GX, AMD Hammer
System Memory 384 MB
BIOS Type Award (04/20/05)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter SiS 330 Mirage Integrated
3D Accelerator SiS 330 Mirage Integrated

Multimedia:
Audio Adapter SiS 7012 Audio Device

Storage:
IDE Controller SiS PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
Disk Drive ST3160021A (160 GB, 7200 RPM, Ultra-ATA/100)
Disk Drive Generic USB SD Reader USB Device
Disk Drive Generic USB CF Reader USB Device
Disk Drive Generic USB SM Reader USB Device
Disk Drive Generic USB MS Reader USB Device
Optical Drive HL-DT-ST DVDRRW GWA-4161B (DVD+R9:2.4x, DVD+RW:16x/4x, DVD-RW:8x/4x, DVD-ROM:16x, CD:40x/24x/40x DVD+RW/DVD-RW)
Optical Drive SAMSUNG CD-ROM SC-148A (48x CD-ROM)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 146393 MB (136525 MB free)
D: (FAT32) 6211 MB (667 MB free)
Total Size 149.0 GB (134.0 GB free)

Input:
Keyboard HP PS2 Keyboard (2K - 3)
Mouse PS/2 Compatible Mouse

Network:
Network Adapter SiS 900-Based PCI Fast Ethernet Adapter (192.168.1.102)
Modem Agere Systems PCI Soft Modem

Peripherals:
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB2 Controller SiS 7002 USB 2.0 Enhanced Host Controller
USB Device USB Audio Device
USB Device USB Composite Device
USB Device USB Device
USB Device USB Mass Storage Device
USB Device USB Printing Support


Support Information:
Device Type: Sound Card
Manufacturer: SiS Corporation
Model: SiS 7012
Interface: PCI / ISA
Operating System: Windows XP Home
Age of Device: < 2 years old
FCCID:

Find it on DriverGuide (http://members.driverguide.com/index.php?action=srch&sm=b&aax=&qa6=955&qa5=19&qa7=1500&dp=2&qm0=SiS+7012&jmd=and&fzz=d) | Find it with Google (http://www.google.com/search?hl=en&lr=&ie=UTF-8&oe=UTF-8&q=SiS+Corporation+Sound+Card++SiS+7012+Windows+XP+ Home+) | Research manufacturer SiS Corporation (http://members.driverguide.com/index.php?action=getinfo&companyid=955)

You need to provide the following information:

1: For a desktop or laptop?

2: Model of your HP pc?

It is a desktop.
As for the model of my HP pc, i'm not quite sure. Where would I find this information?

I'm not sure if this is answering your question regarding the model number.
On my monitor, it says "hp pavilion mx704". On the bottom of my computer, it says "hp pavilion a808x"

Pavilion mx704 is a 17" monitor: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=413533&lc=en&dlc=en&cc=us&lang=en

Pavilion A808x is the proper model number of your pc.

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&lang=en&dlc=en&product=471589

And your sound chipset is Realtek not SIS (according to the HP webpage for this model).

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&lang=en&dlc=en&product=471589

I just wanted to tell you I have EXACTLY the same problem, even down to the error messages given trying to install the SiS 7012 drivers (-536870397 and failed to install for XP), I must have spent 3 days trying to find a solution to no avail. The driver installation did once get past those two error messages but I still get "Cannot install this hardware" during the Add New Hardware Wizard.

If you get anywhere at all, please do let me know what you did to fix the problem.

Same problem as previous poster; solved in 15 minutes ; -)

From: http://forums.driverguide.com/showthread.php?t=30620
Download: http://cr.am/framed.php?url=http%3A%2F%2Fwww.foxconnchannel.com %2Fsupport%2Fdownloads_detail.aspx%3FID%3Den%2Dus0 000289&ref=driverguide

This driver will install. Have fun & PEACE!!

devvie.nuis