MY COMPUTER HAS THIS CD DVD ROM AND IT NO LONGER RECOGNIZES THAT THE DEVICE IS EVEN INSTALLED. I CANNOT OPEN IT AND IT ISN'T LISTED WITH THE DEVICES IN MY COMPUTER.

Support Information:
Device Type: CD / DVD
Manufacturer: Philips
Model: PhilipsPA49
Interface: IDE
Operating System: Windows XP Home
Age of Device: < 2 years old
FCCID:

Type of drive: cd-rw, dvd (rewriter &amp; dvd rom combo)
Location: internal
What recording software are you using?: Easy Cd Creator/version

Find it on DriverGuide (http://members.driverguide.com/index.php?action=srch&sm=b&aax=&qa6=0&qa5=3&qa7=1500&dp=2&qm0=PhilipsPA49&jmd=and&fzz=d) | Find it with Google (http://www.google.com/search?hl=en&lr=&ie=UTF-8&oe=UTF-8&q=Philips+CD+%2F+DVD+Philips+PhilipsPA49+Windows+X P+Home+)

Please read post #24 in this thread: http://forums.driverguide.com/showthread.php?t=21669&page=4

It contains instructions on the delete the upper and lower filters fix

Also, there is a STICKY posted in this forum that contains a file from Microsoft and instructions that will do this registry edit automatically instead of having to do it manually.


And here's another method that will do this automatically for you if you're afraid to edit the registry manually.

http://forums.driverguide.com/showthread.php?t=22131
(automatic fix, post #7, download file: CdGone.zip)

After performing this registry fix, just reboot the pc. Now your drive should be visible in My Computer and work properly.