Support Information:
Device Type: CD / DVD
Manufacturer: Dell Computer
Model: HL-DT-ST RW/DVD GCC 4481B
Interface: IDE
Operating System: Windows XP Home
Age of Device: Not specified
FCCID:

Type of drive: cd-rw, dvd (rewriter & dvd rom combo)
Location: internal
What recording software are you using?: CdrWin/version

Find it on DriverGuide (http://members.driverguide.com/index.php?action=srch&sm=b&aax=&qa6=294&qa5=3&qa7=1500&dp=3&qm0=HL-DT-ST+RW%2FDVD+GCC+4481B&jmd=and&fzz=d) | Find it with Google (http://www.google.com/search?hl=en&lr=&ie=UTF-8&oe=UTF-8&q=Dell+Computer+CD+%2F+DVD++HL-DT-ST+RW%2FDVD+GCC+4481B+Windows+XP+Home+) | Research manufacturer Dell Computer (http://members.driverguide.com/index.php?action=getinfo&companyid=294)

Optical drives never require a driver when used in Windows XP OS. Windows XP provides native support that allows this drive to read a data or music disk and to burn a cd-r disk.

Hi Jerry K, thanks for your reply, but can you tell me why the machine is saying that it needs this driver

arnison

Where does it say this? Is the drive listed in My Computer and device manager?

Hi Jerry K. Yes. Under the DVD/CD-ROM drives banner. Problem is on my daughters computer, which I am trying to sort out for her. Basically I tried to reboot the computer, but it would not read the disc, or any other disc, and in the device manager, there was a yellow exclamation mark by the dvd/cd rom drive.

Arnison

You can try deleting the drive in Device Manager, then reboot. That will allow the system to re-detect and re-install the drive.

If your problem is non-detection, please read post #24 in this thread: http://forums.driverguide.com/showthread.php?t=21669&page=4

It contains instructions on the delete the upper and lower filters fix

Also, there is a STICKY posted in this forum that contains a file from Microsoft and instructions that will do this registry edit automatically instead of having to do it manually.


And here's another method that will do this automatically for you if you're afraid to edit the registry manually.

http://forums.driverguide.com/showthread.php?t=22131
(automatic fix, post #7, download file: CdGone.zip)

Hi Jerry K,

Thanks very much for all your help. Will try and sort it out next time I am over her house.

Thanks again

Arnison