My laptop cannot produce sound. Sound devices are not active. Kindly assist.

Support Information:
Device Type: Sound Card
Manufacturer: Compaq
Model: SOUND
Interface: USB
Operating System: Windows XP Professional
Age of Device: < 6 months old
FCCID:

Find it on DriverGuide (http://members.driverguide.com/index.php?action=srch&sm=b&aax=&qa6=236&qa5=19&qa7=1500&dp=0.5&qm0=SOUND&jmd=and&fzz=d) | Find it with Google (http://www.google.com/search?hl=en&lr=&ie=UTF-8&oe=UTF-8&q=Compaq+Sound+Card++SOUND+Windows+XP+Professional +) | Research manufacturer Compaq (http://members.driverguide.com/index.php?action=getinfo&companyid=236)

kindly provide the laptop model and we'll try to help. Or you can visit the HP website (h10025.www1.hp.com/ewfrf/wc/siteHome?dlc=en&lc=en&cc=us) and see if they have a driver for your model.