I am getting a code 39 when I look at my device driver for my DVD-RW. It also does not show up on my computer and does not work when I put in a CD or DVD. I have followed suggestions from microsoft.com about the filters but to no avail!! Could someone help me PLEASE!!!!

Support Information:
Device Type: CD / DVD
Manufacturer: Microsoft
Model: HL-DT-ST DVD-RW GWA-4082N
Interface: Other
Operating System: Windows XP Home
Age of Device: < 1 year old
FCCID:

Type of drive: cd-rw, dvd (rewriter &amp; dvd rom combo)
Location: internal
What recording software are you using?: Other (Other: Not sure)

Find it on DriverGuide (http://members.driverguide.com/index.php?action=srch&sm=b&aax=&qa6=667&qa5=3&qa7=1500&dp=1&qm0=HL-DT-ST+DVD-RW+GWA-4082N&jmd=and&fzz=d) | Find it with Google (http://www.google.com/search?hl=en&lr=&ie=UTF-8&oe=UTF-8&q=Microsoft+CD+%2F+DVD++HL-DT-ST+DVD-RW+GWA-4082N+Windows+XP+Home+) | Research manufacturer Microsoft (http://members.driverguide.com/index.php?action=getinfo&companyid=667)

The filter fix is the only fix available. to my knowledge, there is no other fix. Please perform the "delete upper and lower filters fix" as outlined in my previous threads;

please read post #24 in this thread: http://forums.driverguide.com/showthread.php?t=21669&page=4

It contains instructions on the delete the upper and lower filters fix

Also, there is a STICKY posted in this forum that contains a file from Microsoft and instructions that will do this registry edit automatically instead of having to do it manually.

And here's another method that will do this automatically for you if you're afraid to edit the registry manually.

http://forums.driverguide.com/showthread.php?t=22131
(automatic fix, post #7, download file: CdGone.zip)