Support Information:
Device Type: CD / DVD
Manufacturer: TEAC America
Model: DW-224E-B
Interface: IDE
Operating System: Windows XP Home
Age of Device: 3 years
FCCID:

Type of drive: dvd (dvd reader and cd-rom combo)
Location: internal
What recording software are you using?: Sonic Record Now/version

Find it on DriverGuide (http://members.driverguide.com/index.php?action=srch&sm=b&aax=&qa6=1030&qa5=3&qa7=1500&dp=2&qm0=DW-224E-B&jmd=and&fzz=d) | Find it with Google (http://www.google.com/search?hl=en&lr=&ie=UTF-8&oe=UTF-8&q=TEAC+America+CD+%2F+DVD++DW-224E-B+Windows+XP+Home+) | Research manufacturer TEAC America (http://members.driverguide.com/index.php?action=getinfo&companyid=1030)

Optical drives never require a driver when used in Windows XP. The os provides native support that allows this drive to read a data or music disk. It does not provide any support for playing dvd movie disks.... for that task, compatible 3rd party dvd decoding software is required, ie: WinDVD or PowerDVD.

Jerry, thanks for the info.

The OS reports that the driver is missing or corrupted. If there is no driver, do you have any suggestions.

Jim

If the drive is missing from My Computer, that's called non-detection. There's multiple threads dealing with this problem. Please read post #24 in this thread: http://forums.driverguide.com/showthread.php?t=21669&page=4

It contains instructions on the delete the upper and lower filters fix

Also, there is a STICKY posted in this forum that contains a file from Microsoft and instructions that will do this registry edit automatically instead of having to do it manually.


And here's another method that will do this automatically for you if you're afraid to edit the registry manually.

http://forums.driverguide.com/showthread.php?t=22131
(automatic fix, post #7, download file: CdGone.zip)

Jerry, we finally got around to trying the fix you pointed me to. It worked.

Many thanks,

planejim

You're very welcome. glad it go you going.