shadowwolf
12-08-2007, 04:32 AM
Been flicking through other requests and apparently xp doesnt require drivers...however, my troubleshoot sucks, so im hoping someone could help me figure this out...
My Matshita dvd/cd drive seems to have just stopped working. Its pretty new - installed by the-tech-guys or something only a couple of months ago.
What happens is I put a dvd or cd in, it makes loady noises for about 10 minutes...and thats it. No autorun or 'what to do' box comes up, and when I go to the drive/device it claims theres nothing in there...however, it also claims that the device is working (...which it obviously isnt). I clicked 'open' and 'explore' and it came up with an 'i/o device error'...Any ideas before i ship it back off to the techies? Please?
(also sorry....no idea what it means by interface type...and now i sound dumb >_<)
Support Information:
Device Type: CD / DVD
Manufacturer: Matsushita (Matshita Panasonic)
Model: uj-831d
Interface: Other
Operating System: Windows XP Home
Age of Device: < 6 months old
FCCID:
Type of drive: dvd-r/cd-rw (dvd burner, dvd reader, & cd burner combo)
Location: internal
What recording software are you using?: Easy Cd Creator/version
Find it on DriverGuide (http://members.driverguide.com/index.php?action=srch&sm=b&aax=&qa6=630&qa5=3&qa7=1500&dp=0.5&qm0=uj-831d&jmd=and&fzz=d) | Find it with Google (http://www.google.com/search?hl=en&lr=&ie=UTF-8&oe=UTF-8&q=Matsushita+%28Matshita+Panasonic%29+CD+%2F+DVD++ uj-831d+Windows+XP+Home+) | Research manufacturer Matsushita (Matshita Panasonic) (http://members.driverguide.com/index.php?action=getinfo&companyid=630)
My Matshita dvd/cd drive seems to have just stopped working. Its pretty new - installed by the-tech-guys or something only a couple of months ago.
What happens is I put a dvd or cd in, it makes loady noises for about 10 minutes...and thats it. No autorun or 'what to do' box comes up, and when I go to the drive/device it claims theres nothing in there...however, it also claims that the device is working (...which it obviously isnt). I clicked 'open' and 'explore' and it came up with an 'i/o device error'...Any ideas before i ship it back off to the techies? Please?
(also sorry....no idea what it means by interface type...and now i sound dumb >_<)
Support Information:
Device Type: CD / DVD
Manufacturer: Matsushita (Matshita Panasonic)
Model: uj-831d
Interface: Other
Operating System: Windows XP Home
Age of Device: < 6 months old
FCCID:
Type of drive: dvd-r/cd-rw (dvd burner, dvd reader, & cd burner combo)
Location: internal
What recording software are you using?: Easy Cd Creator/version
Find it on DriverGuide (http://members.driverguide.com/index.php?action=srch&sm=b&aax=&qa6=630&qa5=3&qa7=1500&dp=0.5&qm0=uj-831d&jmd=and&fzz=d) | Find it with Google (http://www.google.com/search?hl=en&lr=&ie=UTF-8&oe=UTF-8&q=Matsushita+%28Matshita+Panasonic%29+CD+%2F+DVD++ uj-831d+Windows+XP+Home+) | Research manufacturer Matsushita (Matshita Panasonic) (http://members.driverguide.com/index.php?action=getinfo&companyid=630)