Support Information:
Device Type: CD / DVD
Manufacturer: Sony Electronics
Model: VAIO
Interface: Firewire / 1394
Operating System: Windows XP Professional
Age of Device: < 2 years old
FCCID:

Type of drive: dvd-r/cd-rw (dvd burner, dvd reader, &amp; cd burner combo)
Location: external
What recording software are you using?: Other

Find it on DriverGuide (http://members.driverguide.com/index.php?action=srch&sm=b&aax=&qa6=965&qa5=3&qa7=1500&dp=2&qm0=VAIO&jmd=and&fzz=d) | Find it with Google (http://www.google.com/search?hl=en&lr=&ie=UTF-8&oe=UTF-8&q=Sony+Electronics+CD+%2F+DVD++VAIO+Windows+XP+Pro fessional+) | Research manufacturer Sony Electronics (http://members.driverguide.com/index.php?action=getinfo&companyid=965)

Did you not understand what you were asked to do in the OTHER thread?

http://forums.driverguide.com/showthread.php?t=35565

Do you think that starting a NEW thread about the SAME problem will get you DIFFERENT answers?

All you've done now is change the information about the burning software you use...

FOLLOW THE INSTRUCTIONS PROVIDED IN THE PREVIOUS THREAD; if you can't comply with simple instructions, you have NO right to expect anyone to try to HELP you!

Do you understand THAT?

If not, let's try it AGAIN:

"Tell us what problems you're having; also tell us which computer you're attaching this external burner to... You mentioned "HP prof." for recording software, which doesn't give us any helpful information.

"We need more information to help you; DESCRIBE the problems you're having IN DETAIL, and maybe we can point you in the right direction to resolve this..."

There it is, WORD-for-WORD, EXACTLY what you were instructed to do in the previous thread. FOLLOW THE INSTRUCTIONS I GAVE YOU, or ask for help some place else. No one here can read your mind; TELL US WHAT THE PROBLEM IS, we CAN'T help you if you can't follow the simple instructions we've provided.