Windows XPHE, 1.4 GHz,Intel Pentium 4, 256MB, PC133 SDRAM, 20.0GB, NVidia Riva TNT2 M64 32mb AGP4X, G.M. 32MB, AGP 4X,400 mhz, 56.6kbps, Via Rev 5 or later USB UHC. Modem: Intel HaM Data Fax Voice.
I.E. version: 6.0.2800.1106.xpsp2.030422-1633, and Mozilla Firefox 0.8.0.0
AVG, ZoneAlarm, Spybot S&D, Ad-aware, RegScrub XP.
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I have two printers connected to my system. The newer one is connected into a USB port. Since day one, when this printer is connected, Windows hangs at shutdown. I see the “Windows is shutting down…” message, and then the cursor freezes on the screen. If I disconnect the USB cable to the printer, Windows shuts down normally. It will also shut down in Safe Mode. I have SP2 and all updates installed. Have disabled Power Management in the Root Hubs. Have searched MSKB but have not pinpointed a cure. Have not changed any BIOS/CMOS settings. I have recently updated printer, modem, and VIA 4 in 1 drivers, but it hasn’t helped. I thought this might be something simple.... guess not. Any other ideas? (besides pulling the plug before each shutdown)

If we knew what usb printer and model your using along with what driver is being used, then we might at least have something to work with.

Installed an ALi magik USB Card and had simular problems. Crash centre says its due to CPU reporting hardware problems. No conflicts seen on device manager but the system stabilised on reinstalling XP Pro with all the hardware in situ. Try reinstallation though you'll lose updates.