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Support Information:
Device Type: Modem / ISDN
Manufacturer: Phoenix Research Group
Model: 56IVMR-PCI
Interface: PCI / ISA
Operating System: Windows XP Professional
Age of Device: Not specified
FCCID:

Find it on DriverGuide (http://members.driverguide.com/index.php?action=srch&sm=b&aax=&qa6=816&qa5=10&qa7=1500&dp=3&qm0=56IVMR-PCI&jmd=and&fzz=d) | Find it with Google (http://www.google.com/search?hl=en&lr=&ie=UTF-8&oe=UTF-8&q=Phoenix+Research+Group+Modem+%2F+ISDN++56IVMR-PCI+Windows+XP+Professional+) | Research manufacturer Phoenix Research Group (http://members.driverguide.com/index.php?action=getinfo&companyid=816)

To my knowledge, Phoenix Research Group never wrote any XP driver for this modem. You can try this NT driver:

http://members.driverguide.com/driver/detail.php?driverid=25942

or examine the modem and make note of which Motorola chipset it has. Repost with that chipset number and we'll try to help. If it's the common "SM56" or "62412-51" chipset, we have numerous drivers posted in our driver database.