Help lost Install disk during move,Regestered with Smith-micro,They say cant back up and restore. need full disk and the either dont have one, or dont want to sell one

Support Information:
Device Type: Modem / ISDN
Manufacturer: Smith-micro
Model: lg 5000 cell phone
Interface: USB
Operating System: Windows XP Professional
Age of Device: < 2 years old
FCCID:

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