Hi,

I recently installed windows 2000 server on my computer. It was previously running window 98. The problem is that everytime I go to shutdown, it does not shut down automaticly. Instead, it has a screen that say "It is safe to shut your computer down now". So basicly I have to manually shutdown the computer.

I have tried to search around the webs for answer, but could not find anything that could help solve this problem. I also looked in my BIOS to see if ACPI (spelling) to make sure it's enabled and it was.

My BIOS is Award BIOS v6.00pg
BIOS ID : 11/30/1999-i810-W83627HF-6A69MD1CC-00
Mother board is from dtk PRM-201 EO

I have also looked at esupport.com and they say they would charge me 60.00 to send 1 file out to fix this problem. I think it's just a BIOS update, but not sure. If it is I don't see why I have to pay for 1 little file.

Anyway, I was hoping if anyone know what file this is and where can I get this file at.

Thank, in advance

Windows 2000 supports ACPI power management. Windows 98 supported APM power management by default. Windows 98SE did support ASPI but most retail computers companies turned it off because of problems with it and a shortage of WDM drivers required to make it work properly.
The first ACPI 1.0 standard may not work properly with newer OSs supporting ACPI.
http://www.microsoft.com/windows2000/server/howtobuy/upgrading/compat/biosissue.asp

Windows 2000 may or may not detect and install several new hardware devices and install ACPI system drivers. Your motherboard may only support the first ACPI standard 1.0 and may not work properly with the newer ACPI standard supported by Windows 2000.
http://is-it-true.org/nt/nt2000/atips/atips42.shtml.
*** The reference to replacing the power supply in this article; some early ATX power supplies did not supply enough power to the 5 volt standby power pin for ACPI and in some cases APM to work properly. It was found that 500 watts was not enough. Two (2) amps is now the standard minimum.

DTK does list a newer BIOS for this motherboard.
File name 201V103.bin, File Date 8/11/2000, Version 1.03
Purpose: Support the latest Celeron CPU
http://www.dtk.com.tw/download/bios/20ie0b.html
http://www.dtk.com.tw/download/manual/20ie0m.html

http://www.dewassoc.com/support/win2000/bioswin2k.htm
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q243883
http://activewin.com/win2000/major.shtml

http://www.unicore.com/techsupport/award/bios&windows2000.htm
"""There are some restrictions that will prevent ACPI from being used with Windows 2000 depending on the date reported by the system BIOS. Generally, if the BIOS reports a date of 12/31/98 or earlier, ACPI support will not be enabled when Windows 2000 is installed even if the BIOS reports that ACPI is supported. There are some exceptions to this known as the "Good BIOS List". This list is part of Windows 2000 install. If the BIOS date is 12/31/98 or earlier and the BIOS appears on this list, then ACPI mode will be enabled. There is also a "Non-compliant ACPI BIOS List". This list is used to disable ACPI mode for certain BIOSes dated 01/01/1999 or later. Generally, if the BIOS dated 12/31/98 or earlier you should upgrade the BIOS to a more recent date for ACPI in Windows 2000. Also, if the BIOS is dated in 1999 and you find ACPI is still not being enabled in Windows 2000, it may be that the BIOS appears on the "Non-compliant ACPI BIOS List" and upgrading the BIOS to a more recent version will enable ACPI.""""

hi dear...,

i've faced the same problem you've with windows 2000 and xp and i've the cure for that

go to
control panel>>display sittenges>>

on screan saver tab select power button>>

select apm tab>>

check the chech box for enableing Adavanced Power Management

best wishes

Usama

Reading David's first post it seems to indicate he wanted to get ACPI (Advanced Configuration and Power Interface) working, not revert back to the old APM (Advanced Power Management).