This is a Sony Handycam


Support Information:
Device Type: Digital Camera
Manufacturer: Sony Electronics
Model: DCR-HC38E
Interface: USB
Operating System: Windows XP Professional
Age of Device: < 6 months old
FCCID:

Find it on DriverGuide (http://members.driverguide.com/index.php?action=srch&sm=b&aax=&qa6=965&qa5=2&qa7=1500&dp=0.5&qm0=DCR-HC38E&jmd=and&fzz=d) | Find it with Google (http://www.google.com/search?hl=en&lr=&ie=UTF-8&oe=UTF-8&q=Sony+Electronics+Digital+Camera++DCR-HC38E+Windows+XP+Professional+) | Research manufacturer Sony Electronics (http://members.driverguide.com/index.php?action=getinfo&companyid=965)

Sony doesn't spend nearly as much for support as they do for advertising.

http://www.sony.co.nz/products/product/camcorder/all-handycam/dcrhc38e.jsp

Service & Support link is at the top of the page.

A driver is only required if you intend to download still pictures to your pc via the usb connection.

For movies, you only need a firewire card installed or a built-in firewire port and the proper cable. Windows Movie Maker works very well for this application.


The DCR-HC38e model is built for the Latin America market.

http://esupport.sony.com/LA/perl/model-home.pl?mdl=DCRHC38E&LOC=3
or
http://www.sony.co.th/support/download/product/dcr-hc38e/modelfirst?site=hp_en_TH_i
or
http://forums.driverguide.com/showthread.php?t=41768
or
http://forums.driverguide.com/showthread.php?t=31693


Instruction Manual:
http://www.sony.co.th/support/product/dcr-hc38e?site=hp_en_TH_i