windows does not recognize usb devices. That is the error i receive. I need a Phoenix bios downgrade for an Acer Travelmate 2420 model running Windows XP Pro SP2. Thank you in advanced.

Support Information:
Device Type: BIOS / Motherboard
Manufacturer: Acer
Model: Intel(r) 82802 Firmware Hub Device
Interface: USB
Operating System: Windows XP Professional
Age of Device: < 1 year old
FCCID:

Find it on DriverGuide (http://members.driverguide.com/index.php?action=srch&sm=b&aax=&qa6=17&qa5=1&qa7=1500&dp=1&qm0=Intel%28r%29+82802+Firmware+Hub+Device&jmd=and&fzz=d) | Find it with Google (http://www.google.com/search?hl=en&lr=&ie=UTF-8&oe=UTF-8&q=Acer+BIOS+%2F+Motherboard++Intel%28r%29+82802+Fi rmware+Hub+Device+Windows+XP+Professional+) | Research manufacturer Acer (http://members.driverguide.com/index.php?action=getinfo&companyid=17)

Hubs do not require drivers when used in Windows XP. If the device doesn't work that's a sure sign there's a problem with the usb controller. Tell us what is listed in Device Manager under USB Controllers?

If the machine came with usb then usb is supported by the OS. SP2 includes support for usb 2.0