Support Information:
Device Type: CD / DVD
Manufacturer: LiteOn Technology
Model: lh-20a1h186c
Interface: IDE
Operating System: Windows Vista
Age of Device: < 6 months old
FCCID:

Type of drive: dvd-r/cd-rw (dvd burner, dvd reader, &amp; cd burner combo)
Location: internal
What recording software are you using?: Other - nero

Find it on DriverGuide (http://members.driverguide.com/index.php?action=srch&sm=b&aax=&qa6=600&qa5=3&qa7=1801&dp=0.5&qm0=lh-20a1h186c&jmd=and&fzz=d) | Find it with Google (http://www.google.com/search?hl=en&lr=&ie=UTF-8&oe=UTF-8&q=LiteOn+Technology+CD+%2F+DVD++lh-20a1h186c+Windows+Vista+) | Research manufacturer LiteOn Technology (http://members.driverguide.com/index.php?action=getinfo&companyid=600)

The instructions on the disk say that the drivers are on the Nero 7 Essentials disk, wish I could find them... Vista is asking for drivers to be installed after I installed Nero. Drive is recognized, but will not work because the drivers are missing. Maybe I'm missing the obvious answer, I better get my glasses. Gonna try to un-install Nero and then re-install. Wish me luck... If I figure it out, I'll upload the correct drivers. I did get the firmware update, but couldn't use it because the update couldn't find the drive due to a code 28 error ( no drivers found ):hdspin:

Well, it seems the best option I've found is to let Vista ask me every time I start the computer and choose the "ask me again later" option. At least this way the device manager sees it and I can use it, but just not sure to what degree. I uninstalled the drive from device manager and let it scan for changes. It found the Liteon drive and asked for drivers, I chose the above option and everything went on as normal. I don't know how, but I managed to burn two disks so far even though it says it needs drivers for this device to work properly. I know Windows puts in generic drivers for devices it can't find specific ones for, but I just wish someone could tell me how to make this work properly without the never-ending device driver search at every start-up. I installed Nero 7 Essentials and everything seems to be working OK. I haven't tried Light-Scribe yet, but I will eventually. No help from Liteon's website, they just have a firmware updater that won't recognize my drive even though it matches the criteria that it is looking for to do the update. Any help will be greatly appreciated... I hope I'm not the only one with this problem with Vista Premium. Once again, if I find any answers to this problem, I will post it once I've tried it.