When trying to install this device I found out that the only reason it is not working is because of the driver.The computer is not on the internet. It is a CD-R/RW /DVD+-R/RW. It will not read either a DVD or a CD.

Support Information:
Device Type: CD / DVD
Manufacturer: Mad Dog
Model: MD-18XTFAE
Interface: USB
Operating System: Windows 2000 Workstation
Age of Device: Not specified
FCCID:

Type of drive: dvd-r/cd-rw (dvd burner, dvd reader, & cd burner combo)
Location: external
What recording software are you using?: Other (Other: Easy Media Creator 8.2XE)

Find it on DriverGuide (http://members.driverguide.com/index.php?action=srch&sm=b&aax=&qa6=1591&qa5=3&qa7=1700&dp=3&qm0=MD-18XTFAE&jmd=and&fzz=d) | Find it with Google (http://www.google.com/search?hl=en&lr=&ie=UTF-8&oe=UTF-8&q=Mad+Dog+CD+%2F+DVD++MD-18XTFAE+Windows+2000+Workstation+) | Research manufacturer Mad Dog (http://members.driverguide.com/index.php?action=getinfo&companyid=1591)

You don't install an optical drive.... Windows does it for you automatically. If the drive is not detected by the system, then you most likely have one of the following problems:

1: IDE ribbon cable not connected properly or a bad ribbon cable or connector. Or power cable not being plugged in or loose.
2: Wrong IDE controller driver installed.
3: IDE port is not enabled in pc bios setup.
4. Bad or incorrect firmware flash.
5: Defective drive.